365internet - Vichrova 1906

once good, the last six months before the end of 2020 for users demanding ping and the actual speed of the evening in the peak very badly, I do not recommend. in terms of valuation so consult the best on the market

1000 times I recommend and thank you very much for all the care. Amazing service, agreement and communication. 1,000 times better than all those mega corporations like O2. I am honestly glad we tried 365. We have optics and we have increased our tariff. They've given us a router. Tailored. No worries. High reliability. Negotiation with real people, which is crucial for me. 1000 x RECOMMENDED !!! AND THANK YOU!!! :-)

I do not recommend nonsensical fines for renewing the Internet 900 CZK you pay for the annual Internet and due to the amount of 450 CZK for services that you did not order disconnection company that does not behave ethically in my opinion

CZK 250 for changing the password, I have not seen that with another provider. In addition, the password, which is probably set in general, is so simple that even a child can connect to it. I'm done with them.

“Maximum satisfaction, fixed internet xDSL runs smoothly. They arranged the transfer to them immediately, ensured the involvement of bonding, and I have twice the speed. I had my own FritzBox 7530 router (bought in Germany, where everyone told me that I wouldn't break it on Cetina wires) and 365internet advised me how to set it up as a Cetin Terminator modem, which is needed for the bonding service. FritzBox now works without any problems. No internet outages and stable speed. Quick answer to each of my questions. If someone complains that they can't use the internet, then CETIN is the owner of the cables and it's mostly his fault. Internet outages at home are also caused by some connected devices in the home network = it is not enough to just connect the devices to the network, but only one main router needs to assign IP addresses in the network. If you do not do this, there will be a collision of IP addresses = which causes the whole Internet to crash at home and it seems that the problem is on the side of the provider. Turn on the router and connect the device to the network gradually until it starts to throw you away at the internet = you will find the problematic device. I have already tried O2 and Vodafone as an internet provider = cables are the same from all providers, but customer support from 365internet has been the best so far.

I switched from another air giant, because they could not solve the insufficient speed of the Internet within the current possibilities (they preferred to offer me a modem for 5k, which is k h ****). Unfortunately, not far from the center of Prague, the maximum speeds are still 20/2 Mbps. Smaller providers offered me the opportunity to solve the situation by bonding (connection of two pairs of lines) with a maximum speed of 50/4 Mbps. I chose this provider because their terms and conditions seemed fair to me, the others invented various clauses for possible premature cancellation of the service despite a change in the law. The installation was a bit more complicated, because after connecting the terminator with Cetin, I requested the use of my own terminal device (router), but it was enough to read the documentation on the website and the installation was successful. After two months, there was only one outage (30 min, I didn't have to urge), for which the provider apologized in an SMS after the correction, which no other provider had done before.

We have experience with many operators and various telecommunications service providers and so far we have thought that O2 has the worst and most arrogant approach to its clients. But then I had experience with internet365 ... after probably deleting the router settings due to some voltage peak, I was asked to report many different attempts to identify the fault after reporting the fault (I didn't know what it was) and then to do so. to reinstall the router firmware myself. However, since I do not have a computer with a LAN connector, and I was not able to do this on my own with WIN, and according to the operator, a visit to a technician is out of the question, I sent the router for installation to a service center. This sent me back to my address by the PPL transport service, which did not "catch up" with me in the establishment where we are open from 9:00 to 17:00, and stored the package in some PPL Point, from where he subsequently returned to the service center. This charged me for my inability to deliver the shipment (the fact that they chose the wrong carrier to do so is not my problem, if the pressure on the price corresponds to that of the service) charged me an additional price for shipping, even though I explicitly refused this. The result is that the internet did not work for me for almost two months, but I still had to pay arrogantly for the fact that I subscribed to the services and deducted the amount I refused to pay out of the amount I had prepaid for their services. So if you do not want to fall victim to someone who has no idea what it is to provide services that should lead to customer satisfaction and does not respect your express wishes, avoid this company.