AC Vyškov - internet, televize, telefon - Zámecká 96

10Mbps wireless internet is really just a false promise. One likes when it goes 1Mbps. This is really outrageous, lately it's getting worse, once it went at least those stable 5Mbps, now I can hardly read the e-mail.

Thank you for your willingness to process all my requests and speed of action maximum satisfaction. I recommend it to everyone!

I've had them over 5 GHz wifi internet for about four years. In total, there was some downtime of some transmitter, they just have a very small rate of upload speed. But I was struck by their reaction to any competition. First, LTE cheaper, I tried to make them cheaper and say no. I stayed with them just because I was lazy to make a LTE router. Then came T-Mobile and for about the same price offered 3x higher speed, modem with a router for a crown, wire instead of wifi and no obligations. So I ended up with AC Vyškov. They showed no effort to keep the customer. If they offered me a comparable service, I'd stay with them.

I have been working from home for many years and it is important for me not only speed, but above all stability and quick reaction in case of problems. Fair access and technical support, which I can contact and pick up my phone (although it is not necessary, I do not solve planned and reported outages), for me it plays a prime. In my opinion, angry reactions are not very appropriate unless one first tries to solve problems with a competent person. Thanks a lot.

Since December, there are still problems with the daily crash of the Internet. Unstable download speed, when I download around 7-8mb / s for about 3-4 minutes and sometimes Wi-Fi crashes. Which should never happen on an optical cable. Today I called from the internet does not work at all ... they say they will fix it and they will call ... I'm calling in 2 hours. Someone else picks it up and tells me "it's coming to me for the first time, I'll look at it and let you know" again for an hour and a half and nothing's happening. I do not recommend this provider :)

A long time ago, I switched to what can be called a functioning internet. At the time when I used this "internet", I was glad that Itube video loaded me, let alone downloaded something, it took half a century. It is about as stable as the nerves of people who have to use this internet. I strongly do not recommend.

This doesn't deserve a single star ..... Broken, slow and unusable internet. It used to work fine, but now I'm happy to have at least 0.5mb per second. I do not recommend to anyone ... (Here I reply to the owner's answer: My friends also use your internet and are very dissatisfied. We are just expressing our opinion on your services. And I was already 15 :). )

We have been worried for a long time about connecting from one of the big providers. They pushed us into expensive devices, which had absolutely no effect on improving the quality of the connection. We decided to solve the whole home network with AC Vyškov and I don't really understand how anyone can have a problem with their service. Service and helpfulness are on a completely different and personal level compared to other providers with whom we have experience. We replaced the antenna, because unfortunately there is no possibility of connecting optics at our point, but they have been very accommodating. We strengthened our speed, but the most important thing for us was stability. Since I work from home, I am connected almost continuously and do not register any fluctuations, let alone outages. I also have a switch that divides the connection from the antenna into several routers with their own connection in the house and everything goes as it should and without problems. It is true that the old antenna and routers needed to be replaced with a new one, because I had one connection point here from AC, before, but due to the development and constant increase in demands, it cannot be expected that older devices will meet today's requirements. My experience is that you just need to call the service line and find out the age of the equipment I have installed and then arrange a consultation on what can be changed and implemented in a given place, so that the quality of the connection is equal to the possibilities in the given location. I do not believe that the approach to individual customers would be so diametrically different that such extremely negative reviews land here. In my opinion, it is always possible to pick up the phone at least and find out what is happening or what can be done about it. Personally, I represent the approach that I will easily pay extra for service and personal approach rather than trusting the vows we have jumped on more than once, and in the final the monthly payment was many times higher than our claims than now. Currently, the Internet runs smoothly on several rotors from the switch and TV monitoring, which we have newly set up at AC instead of an expensive solution from the mentioned provider.