AGEL Sport Clinic - Mathonova 291

Profi access ...

Years ago, I was at the clinic for the first time for their special shoe inserts and I was satisfied with them. Even with the approach of the then doctor. That's why this autumn I took my mother with me to prepare custom insoles. After about two weeks, the mother's insoles began to peel, and after a long time, they completely crumbled at the heel. She wrote to the clinic for complaints and at the same time also called the manufacturer of the inserts and clarified the situation. The first sales representative was not very accommodating, but a second time another sales representative assured her that it would certainly not be a problem for Agel Sport Clinic to pay for the new pads. But when they contacted us from the clinic, they said that their mother had destroyed them by putting on a spoon and they would not accept the complaint. Hmm, by the way, the doctor asked me when I put on the shoes with the new insole, if I wanted a spoon lying in the office. Big disappointment. Not even because the inserts were destroyed, another two-hour trip to Prostějov would probably be overwhelming, but disappointing with the clinic's approach. If they are NOT allowed to use shoehorns (even if it's ridiculous), they should NOTICE this during an hour-long consultation / examination, which takes place during the production of tailor-made shoe insoles. The inserts did not cost a few bucks and are unusable. After all, she didn't want to destroy expensive liners so that she wouldn't have any ...