Alzheimercentrum Zlín z.ú. - Růmy 1393

There are also better and cheaper centers.

I like staying here: D

Overall, I would rate the care very positively, we were mostly very satisfied and if we did not like something here and there, I turned to the director Mrs. Nováková and a correction took place. It's all about people. When I came to visit around 5 pm, my mother was lying in bed and the caregiver was stroking her face. Most caregivers treated clients very kindly. On the contrary, I experienced that during the snack, Mrs. Olina ate her bun and took the neighbor's bun from her plate. The nurse yelled at her as she dared, making me sick. The other staff just stared at her, embarrassed. And then the gentleman came from the kitchen for a cart with used plates, and on the bottom shelf of the cart was a plate full of undelivered buns. So I don't understand why they didn't add a bun to Mrs. Olina, instead of the nurse yelling at her. But it was only one bad experience with nurses, and I didn't see that nurse there more than once. Mom was always cleanly dressed and washed. They tried to entertain the patients, dance with them, create with them, even allow the horse to enter the beds of the lying patients so that they could pet him. They provided them with cultural performances. They organized joint birthday parties for clients who were born in the same month. They made Christmas meetings with clients and families, baked them desserts and made other snacks. They tried to keep clients from getting bored. Because my mother was carried in a leatherette chair, which eventually began to fall apart, but her mother was still in it, we bought her a comfortable Gavota wheelchair for about CZK 34,000, which became her property. I went to say goodbye to my mother when she was dying. Her chair (the only green one in the Alzheimer's Center) was no longer behind my mother's door as usual, and as I left, I saw that someone else was already sitting in it, which touched me a lot, because my mother was still alive, but they had given it to someone else. When they returned our mother's clothes, they didn't even ask if we wanted to return the chair. I wrote to the (new) director that we left the chair there and gave it to them, thanked her, but she didn't even think to ask if we wanted a confirmation of the gift that we would take for taxes. So we did without him. I attribute the thing to the covid disaster that took place at the Alzheimer's Center at the time. Under Mrs. Nováková's director, it was at a high level. For the new director, I can no longer judge this, because Covid broke out and the visits were canceled for a long time. I really thank all those who took care of their mother, because it is a very demanding job. I don't think you can get better equipment for dementia patients in Zlín. I give the full number of stars for good care of my mother.