Animalshop.cz

Pleasant owners, good prices.

great choice and really superior service, I recommend!

I don't like to leave negative reviews, but now I have to. I will describe my order, how it happened chronologically, and you have your own opinion. On September 2, I ordered a dog harness. However, the harness was small, so on September 7, I sent it back together with the return form, which I sent to the email according to the seller's description (1st contact). I also received a confirmation of receipt of my form. ... I forgot the goods because I assumed my money would be refunded. On October 21, the seller contacted me that he had received my shipment back and did not know what to do with it. We explained everything and again I sent him again an email to return the form of God (2nd contact) .... but my money was not returned On October 29, I contact sales (3rd contact), who assures me that he will arrange everything ... my money has not been returned On November 3, I contact the seller (4th contact), who assures me that it can be arranged immediately and that he will let me know ... he did not contact me and my money was not returned. November 4 - I waited until the evening if the money would not run out (I have the same bank as the seller), but even on this day the money was not sent to me The last call (5th contact) arranged everything. I was willing to contact the CTIA or the police. The money finally arrived. My conclusion? If you only deal with the delivery of goods with this seller, you will probably receive it. But if you need to deal with something "beyond" (complaints, return of goods), I wish you good luck.

I will never order from this site again, maybe just my experience. The confirmation of receipt of the order came to me in an email to spam, which never happened to me at the e-shop. Despite the fact that everything was in stock (the only thing was not in stock, but after agreement we removed the thing from the order), the delivery took about two weeks. Thank you for your willingness to exchange the dishes for smaller ones. It was my fault, it's okay for that, I praise you. But getting a package after 2 weeks that is glued from 3 delivery companies and seeing that the box is heavily wrinkled never means anything good. The ceramic bowls were packed separately in a smaller box, but the large box itself was not sufficiently stuffed, and therefore the bowls (even in the box) flew freely. I didn't even have to open the box to know the result, one bowl for 30 pieces. I sent the bowls back within two days, but the package took a month to process and return the money before the package was forwarded, which is about a week. I won't even deal with the fact that I sent the bowls back at my own expense, that they only paid me the bowls as if I could transport them. + Large selection of goods - Very slow traffic - At least the email spammed me - Minimal info about what happens to the shipment - In case of a complaint, you pay the mail for the return of the shipment, you will only be refunded the amount for the destroyed item

I am very satisfied, about half a year ago I ordered a dog collar here. Very fast transport and excellent price. I also recently ordered a dog bed here for a beautiful price. Although they delivered it to another place I had to get to, but in the end it paid off. The crib looks just as beautiful as in the photo. It is very soft, high quality and corresponds to the size given in the table. I am really very satisfied, I can recommend. It certainly wasn't the last purchase I made here.