Antikfoto S.r.o.

Good selection of interesting goods at reasonable prices.

At the Antikfoto store I bought a lens that has a significant defect in sharpness. After a month I brought the glass to the shop and as a customer who spent several hundred thousand at this company I expected, if not helpful, at least professional and fair approach. Instead, there were excuses, lies and unwillingness. The shop looks friendly only until the problem arises and you as a customer want to exercise your rights. If you make a claim in the first six months after purchasing (accepting) the goods, the more favorable legal regime applies to you. According to the law, in this case it is assumed that the thing had a shortage already at the moment of takeover. The seller would have to prove the opposite, which is very complicated, and perhaps that is why Antikfoto fundamentally refuses to withdraw from the purchase agreement and without redemption they are able to lie directly at the store and claim that the only possible solution is to send the defective goods for repair. Several times it has happened to me that the goods that this shop is offering and selling as new ones seemed to be slight signs of use that you may not immediately discover - fine scratches, stains, dust or a fingerprint on the lens optics. In addition, most of the more expensive equipment is stored in the store only once, so you normally unobtrusively packed the last piece of scrape, which has already tried and palpated how many people in front of you. I recommend not buying - and if any, only over the Internet. You can easily check the purchased thing, try it, and return it without giving a reason within two weeks. If you have a similar experience, always insist on your rights. Whatever the trader says to you. Get an expert opinion, take your lawyer and go to lawsuit. Encourage the CTI and use social networks and interest groups to inform as many people as possible. I do not have the illusion that it would change the practices of the seller, but perhaps it will protect someone else from a similar "faux pas", and most importantly, you will not feel like a polo.