ATLAS Dopravní zdravotní služba v.o.s. - 53 1216 Tusarova Holešovice Praha Praha 7 Hlavní město Praha

Thanks to Atlas for transporting the grandmother from the hospital when Bulovka as a hospital failed in all directions. Willingness, human approach, and most importantly, they have sent me an oyster. I am immensely grateful for you!

They are willing and reliable, they always take care of the patient. I am very grateful to them.

Well, the dispatcher Jiřinka is the most pleasant, otherwise it is worth it ** mainly gentlemen owners are brooms first degree

Dispatcher nice and helpful. Unfortunately, she did not say that time is only indicative, as the paramedics claimed. They arrived an hour before it was agreed that they were not taxis. Mom after a stroke with a large lung tumor, immobile. She wasn't dressed yet, repackaged as she waited at the last minute. So that she doesn't have to repack. The transfer to the chair, though light, was rough, and the paramedic didn't blink when it hurt. The brother did not have time to arrive from the doctor and say goodbye to her. This stress and transport worsened her serious health to critical, so she died the next day instead of the planned treatment.

Other !!! I do not recommend! Today I had an important check with torn ligaments in my knee, a week in advance the ambulance was ordered for a specific time! Of course no one arrived !! The dispatcher said "and they will come"! Maybe I'd wait now! If you care about your health, choose another company !!! Yuck

for our patient did not arrive on time, arrogant behavior without apology for the ATLAS service: if this is your wish, we will prepare complaints

The driver arrived on time, he was kind, helpful, his ambulance inside was clean, he willingly took my bag for receipt. This is my first experience with this transport company, I evaluate it very positively.

Truly the worst transport company in Prague. Absolute lack of interest that the patient is, for example, ordered to the hospital for a certain period of time. When asked by the phone when the ambulance will finally arrive, when it should have arrived an hour ago, the dispatcher will answer: "I don't know, when he arrives, he will come" ... No apology. If you do not want to postpone your ordered examination or surgery for several months, just because the ambulance did not arrive on time, then do not call this service. Addition in response to the ATLAS response: Yes, the transfer was not ordered for me, but for the patient. As chief physician, I was forced to deal with the situation. If you bring the patient, for example, an hour later and the medical team that had to deal with the complicated case is no longer available, then it really is an unsolvable error of the transport service at that moment. No one would mind transporting a patient hours earlier, but if, at the time he is to be present for the examination, the dispatch center has no idea where his ambulance is and when they will arrive, then it is simply amateurism. Not to mention the absence of an apology or at least informing the patient that they are unable to arrive. Of course, I end all cooperation. I inform all our and other medical facilities with which I cooperate about the inability to transport the patient on time and the unprofessional approach. Addition: I personally spoke to the dispatch center the day before and was assured that the transfer will be available by 14:00. I have made it clear that the hospital must be examined at 2.30 pm at the latest. 14:27 they didn't even know where they were in, and not at all when they might come. Even if they happened to be in front of the house, they would of course not be able to arrange the transport in time. If they didn't even make it and you have the time listed in the system, it's your fault again. If they said they wouldn't catch up by 14:00, another shipment could be arranged. I don't have to write any complaints to you, this transport service will simply not be used. I do not recommend it to anyone. So perhaps the last addition: My care can be considered above standard for someone. Especially for someone who can't even transport a patient from point A to point B on time. When I personally arrange a specialized examination for my patient, it is unacceptable that it will not take place just because of the complete inability of the transport service. Thank you for your interest, I will be happy to welcome you as a patient. I am already preparing notes for psychiatry recommendations, you obviously suffer from a serious delusion that the ambulance arrived on time. I will not yet consider accusing me of a lie as a reason for legal action, as this is probably a symptom of your psychopathy. As a first step in gaining an insight into your illness, we could listen to a telephone recording of the interview a few days ago, when I point out that the examination starts at 2:30 p.m. I look forward to a personal meeting in one of our surgeries. Greetings and wishes for a speedy recovery MUDr. Daniel Frňka