AUTO DORDA Ltd. - Žitavská 3112

I tried unsuccessfully to buy a new stock car from Auto Dord. They didn't sell me a quote after three days of satisfaction. I contacted them again, and without calling me, they replied by text that the warehouse had already been sold, but that I had told them exactly that I wanted to buy the car. The seller's communication was considerably unfair and untrustworthy. Perhaps even worse is that I negotiated directly with the head of sales of new cars. I recommend caution when buying a car from this car show.

I was here for warranty service with i30. Great approach of the recruiter and servicemen. I definitely recommend.

After 3 seasons, I was a regular paying customer of the Ford Dorda car service. This is no longer the case today and I exchanged the service for another one. Already during my 1st service inspection, which I completed here, I was not very satisfied. The service informed me about the used brake pads on the left rear side. The plates were therefore replaced. After returning the vehicle, my "disappointment" came, as I found that I had a cracked brake disc on the rear left side (and it was quite visible). The service did not deal at all with the reasons why the inserts only slide on one side and I will not understand at all how a technician could not notice the cracked disc when replacing the inserts !!! Another negative experience came from replacing the rear seat belt in the roof of the vehicle for the middle seat. After the replacement, I found out that the technician had damaged the plastic cover of the strip in the ceiling during the replacement, when he broke the securing "packs" and then tried to glue them with some glue. Of course, it didn't last very long and the cover "came off" (that's why I found out too). And the last big disappointment of mine came this year when trying to apply for a warranty repair. I came across the absolutely DISASTROFAL approach of the service manager, Mr. Jandl (reluctance, unprofessionalism, arrogance). I found the silencer on the rear wishbone. Mr. Jandl convinced me with a smile that this defect is not covered by the warranty, that I have a vehicle from Belgium (although it is from Germany), and that in Belgium the warranties are "brushed". He also told me that if I paid for it, he would repair my vehicle. So I urged him to take a picture of the defect and send it to express whether to accept the guarantee or not. He vehemently denied this, saying that the system would not even allow him to send it. I didn't like it and tried another authorized service. They were very helpful here, they kept the vehicle here, photographed the defect and sent it for approval. What was my surprise when they called me that the warranty was recognized and my vehicle was repaired !!! As the saying goes: "3 times and ENOUGH". So, after my experience, I changed the service and NEVER to the Dorda Car !!!!

Good dealings but poorly done service work. The oil change label is missing. Crumbled white pastry in the engine compartment. Untightened locking screw in the area of ​​the upper engine cover. New wipers (rubber squeegees) omit. Well cleaned interior.

At Auto Dorda, my partner and I bought a new car, with which we are very satisfied. We were also satisfied with the negotiations and approach of the team working in Česká Lípa. From the initial communication to the handover of the car. Everything was clearly explained to us, the process went quickly, the agreement was effective and without unnecessary downtime. Thank you :).

Always satisfied and I hope that I will continue to be satisfied after the purchase of several new Zn cars. Hyundai. In my case, I always place the greatest demands on the quality of service, and here everything is OK, both sales and service. I recommend.