Autoopravna Sobra - Žeranovská 4462

I have to write a negative evaluation of the communication shock I put the vehicle in for repair and nothing was solved just wasted money and the radio still does not work since the takeover

Professional. Advices, explains and repairs. Pleasant company

Gentlemen know what they are doing, they are knowledgeable and they will do the repair well. Where service lags is fault diagnosis and price. They have a positive rating for their willingness and good attitude on receipt. Minus for a result that did not match the price. Personal experience is, according to the list of errors, the replacement of the valve, unfortunately different from the one for which it was in the list of defects. The price for the work was high also due to the authorized service.

Finally, a service where they do quality and fast work. Perfect agreement, serious dealings. Helpful staff, they can explain and advise. It is clear that gentlemen are experts and know what they are doing. The lady in the office also nice. Acting all really level. For me, if to service, only here.

Super car repair shop, nice lady at the reception, she wrote everything down and listened to us. The car was repaired within a week, exactly according to the list, it is possible to agree with the manager on the quality of the repair and its price, which he will try to comply with (succeeded). From my point of view, we received a fair price and the work was done well, I am satisfied.

So, I'm going to write a review. I write every review of something after a few experiences, never after one visit or exam. I will never get anywhere else with a car again just here ... Why ? 1. Agreement, Willingness, helpfulness, maximum. -What I needed to do was fulfilled exactly as it should be. When I bring my parts, it wasn't a problem either. (Maybe then the price for a smaller surcharge unfolds, which is quite understandable, but it doesn't bother me at all personally.) 2. Approach-Despite the mostly really busy service, there is always time to at least consult the problem or at least a quick visual inspection if something did not seem right. 3. Quality of work I don't know how other car repair shops, there are definitely a lot of them, who also don't do their job and do it exactly like here ... but then there are also services that you ..... Well, you know. For me, the work is always done and if there was a problem after the repair, see point 2. 4. Availability of spare parts. As for some car parts, some have in stock, mostly filters, belts, some technical sprays that can be found there, but to order is not a problem anything and really the next day, if I do not have a specific brand. And now the most important point PRICE AND SPEED. I write it for myself, I personally often see sometimes that there are numbers for sports, but on the other hand, I always get an order form, with a complete statement (Work, material, etc.). If you then calculate it and find it on the Internet, you will find that even the material costs 80% of the complete final price. I never counted how much they take per hour, why? Simply put, just a self-employed person who, in addition to having to pay all the employees around, also has other things and I would definitely not consider it the most expensive service. Another thing, tool wear also costs something. SPEED. Well, someone may not like that they will park their car there on Monday and start working on it next week, but try to inquire at other services ... You will be similar, if not worse. SPEED IS NOT IMPORTANT, BUT QUALITY, SO WHEN IT WORKS QUIETLY FOR A MONTH, BUT EVERYTHING WORKS AS IT IS. WAITING PERIOD Like any car service, they just have a lot and just don't catch up often, so you have to come to terms with it, on the other hand, which car service will take you from day to day? OTHER. Again, I write the experience only for myself. If something came up during the repair, it was automatically called, described / explained, etc. I either agreed to the fix or I didn't. Addendum to OTHERS. STK-I don't know, I haven't solved it here yet, so I can't write for myself how it works here. CONCLUSION. I have not the slightest problem with this service, whether the approach of both mechanics, ma'am, or anything. Whenever I needed something, I always found at least those 5 minutes. Perhaps the only pity that you can't pay by card here, on the other hand, there are many ATMs with money along the way and if not, wait for the armored delivery and ask for cash :-D I probably don't have anything else to write, maybe I missed something, but it's enough, I've never really had a problem here, I'm just not doing that I RECOMMEND, NOT BECAUSE IT WOULD BE A BAD CAR SERVICE, BUT THAT I DID NOT BE BAD IF A MAN FIND JUST SOMETHING THAT IT WAS NOT SATISFIED. So at the very end of this review, I am always happy to come back here and hope that the care of my box on wheels will continue to come.

Maximum satisfaction, pleasant communication, willingness and super speed for all repairs on my car. The mechanics always explain the problem very well. Therefore, I would very much like to recommend this car service to everyone.

Such an approach to the customer in the Sobra car service is simply not seen. The secretary may be nice, but Mr. Sotorník's behavior towards the customer is taken aback ... the radio, which until then was fully functional, did not work when the car was taken over. After calling for service and solving the problem on my part, I received only a lot of vulgar insults and the subsequent sending somewhere and hanging up the phone (directly from the owner), just because I called. And somehow she wanted to agree on how to solve this problem, which he obviously didn't like. Subsequent complaint, in which you will not even apologize for the approach and subsequent continuation of your vulgar behavior towards me, as a customer. And to make matters worse, the owner will make me the one who is doing badly in front of others. So let me tell you that I ended up with this car service and I regret that I ever dealt with them. I definitely do not recommend this car service !!!