Autoservis Dlouhý

Excellent car service with paint shop. Slightly longer waiting time.

I reported a gear shift today. At 11.55 o'clock. At 13.20 I was 100% satisfied with the service.

Speed, willingness, helpfulness the best ...

Unfortunately catastrophic experience !!!! Avoid these unprofessional people in a big arc! I came with my car with a scrape of the rear brakes and a request to check the freezing point of the coolant. In 2 days the lady is calling me. We looked at your FRONT brakes and are in a bad condition. And I have to replace ... I say ... WHAT ?? I wanted to check the REAR BRAKES !! And they ... that aha ... That I didn't say that !!!! FAIL NO.1! The lady gave me a phone mechanic. And that's what I call the car making the brakes when braking with the hand brake. Maybe some patch of dust has been ground, rust? I don't know ... Mechanic says..aha ... So I'll look at it. I say I'll come in 20 minutes! I arrived and I can't see !!!! FRONT BRAKES COMPLETE DOWN !!!!! Plates, wheels !!! AND REAR ONLY ONE DOWN !!! THAT WAS A PROBLEM !!!! The mechanic was still pulling the discussion to the front brakes! that the discs are simply kaput..The wheel was on the inside of the outside and the inside coated with corrosion.Not very basic! I say, let's solve the cause !! Plates do not float in pistons ??? The mechanic said it would happen ... But that otherwise the pistons are cool. I say nothing happens just like that !! FAIL NO.2! Furthermore, I ask ... What is the service limit for determining the limit life of the blade ??? Mechanic doesn't know !! This is a fucking Octavia 1 gene that almost every Czech has ... So how can he say the blade just to exchange that he dislikes ?? FAIL NO.3! Next I ask ... So how do you behave in such cases? Do you do this surface on a lathe? He didn't! This is not what we do.FAIL NO.4 !!! Interestingly, the pad on the inside that was used didn't look like it belonged to my disc! it just wasn't stained after the anticorrosive spray! I sprayed myself! I suspect it is a mistake for a boiled old part from the warehouse !! Question of rear brakes !!!! The technician says the brakes are brand new !!! Someone had to change them! I say it hard .. This is a family car from my grandfather who in 15 years covered 79 000 km and did not change the front or rear brakes! Pensioner .... Kaufland and back! The mechanic didn't even look at how much the car had driven to say something like that! FAIL NO.5 !! He took the second brake off before me !!! And after a very short inspection he found nothing !!! Ie. problem with which I came undetected !! FAIL NO.6! Mrs. Dlouha is coming, who without technical knowledge tells me together with the mechanic that the FRONT BRAKES must be replaced and blabla .... I say and did you measure the liquid? Freezing point ?? He didn't measure !!! One will come up with 2 problems that at the time of his arrival are not solved !!!!!!! But they're pulling him on a noodle somewhere else where money will flow !!! FAIL NO.7 !!! He said that when he went for a test drive he didn't think so! So I ask ... if you are so mindful ... have you noticed the car is behaving bad on a cold start? Nepadají otáčky ?? Mechanic: I didn't notice that! You wanted brakes :-D :-D FAIL NO.8 !! They are so sensitive to cars! and so experienced! Part of my own stupidity succumbed to the replacement of DENSO plates for 1200Kč second production! with even ridicule from Mrs. Long .. that I will destroy immediately those nasty discs here. But I was already determined to have them checked in the original Škoda Service, what I did not tell you Mrs. Dlouhá !! And assess their condition! Next, I ask the technique ... Can you diagnose that weird start-up behavior? He ... I can check it out. Me ok. I ask how much it costs. On 350CZK for diagnostics with a printout of the fault report. I say nothing else. The car has all the new fluids and components ... Like filters, candles. EGR cleaned, Flap, air weight! I'll come the next morning. I ask how the car turned out? What they found about discovered. Long says well you have those discs without discs as you wanted ... I say good performance when I came with REAR BRAKE and we're still dealing with front brakes! And I say I was not at all peaceful here !!!!! So talk for 10 minutes, to do mechanik.a in three made me stupid literally! The technician did not even check the diagnostics!

Friendly approach, willingness of all employees and service owners.

Great service, I recommend. Must be ordered very in advance.

They are willing and helpful, they try to advise and help the customer as best they can.

The best services in the Czech Republic. With her better personal. Always low prices and quality of work. I am a customer of this car service and I recommend the meeting to everyone.