B+B service s.r.o. - Plzeňská 215D

Great satisfaction. Pleasant and helpful meeting, normal prices and car to my liking and our agreement. They advised, explained, even though I'm just an uninitiated woman;) Thank you very much and I will definitely be happy to come back.

Never. Everything was done very well. Waiting for oil change and regular sevis. Prices well. Then there was a problem with the brakes and replaced the rear because the front said more than in good condition. After 14 days of riding the same problem again, I'll take it another way and I'm so sorry I can not give a picture of how the front brake discs look like:

I am very satisfied with the car service, I have been going to them for years. They always treat me fairly and repair well. There are good guys and you can see that they are interested in work and enjoy it. I can only recommend.

19. 11. 2021 catastrophic experience with this service I chose the service based on local reviews, where customers praise the approach and willingness of employees. Unfortunately, I have the absolute opposite experience. I only needed to take a few parts out of the car (EGR valve, DPF filter, radiator) so that I could send them on for cleaning and then reassemble. That's why I stopped in person to ask about the options and was willing to pay extra for a less standard intervention beyond the normal hourly rate. (I will forget that no one answered the e-mail sent via the web form on the website or directly to the specified e-mail address from the service even after a month). Even so, thanks to the positive reviews here, I went to the other end of Prague to this service. Upon arrival, an obviously out of tune technician asked me, without any greetings, if "how do I go to their service?" I said yes. Looking at the car, the worker said, "Like this?" (Probably an allusion to a higher category car, but I didn't read anywhere on the website that the service would only accept low-cost crows at the level of 10-year-old Dacia :). I started to regret the journey here, but I wanted to outline what I would like to consult. After two sentences, this arrogant dacan jumped at me and barked dryly at me, "NO!" Ok, I decided to give it one last chance and tried to explain the problem so that he would understand that I wouldn't want anything world-class. However, after a few more words, he said to me again, “NO! We won't do that! ”(In a style you dare to want for us). I gave up at that moment. I would understand the answer in the style of "Do not be angry, we do not perform such service work", etc. I would have absolutely no problem with that, although I do not think that the nature of the work would deviate into anything abnormal. To sum it up, I have not yet encountered a similar behavior and it is a pity that such a person will ruin the whole reputation of the service with his approach and behavior, which according to other reviews is not bad. They will no longer see me here and I would rather give the money to a service that respects customers and can deal with them decently.

Reluctance to call first wait, I listened to a conversation with another customer, a few minutes - inappropriate. When I did, I was told that if you have your own oil, they will not change it for you - they do not do so, but the website states that it is not a problem to make a change. The company does not know what it actually offers !!! Too bad the money called - this company has never been again.

Nothing much. I wanted to try the service, so I stopped by the fact that I could hear a strange drumming at higher speeds. Without an order, the service accepted me, diagnosed me and tightened the permitted tire. The initial enthusiasm is great. The service alerted me to poor front brakes. So I'm saying I'm happy to order an exchange. They didn't even want anything for the tire (even so, I left 200 lying there as a thank you). The brakes were changed on time and everything seemed fine. Unfortunately, when I got to the first intersection, my brakes started whistling. I haven't solved it yet, there is a possibility that the brakes will eventually settle. Furthermore, after the replacement, the "check brake pads" defect began to appear - I've already started to solve that. I arrived at the service on the agreed date and expected that it would be a complaint repair. The mechanics picked up the car and began explaining why it wasn't their fault and that this and that had failed. Right after the exchange? Strange. I decided not to deal with it and asked them to fix it. "Unfortunately, we don't see the connector for purchase here, you have a mating piece here and drive to a Skoda or a wrecker." Somehow it doesn't particularly upset me to be "friendly", but the fact is that I was doing service work at the time. I guess they said 200, - - 300, - + my fuel + 120, - part in Škoda for repairing the sensor. + - stupid 500, -, which I paid for a defect for which I am not 100% sure that it should not be a complaint. Honestly, a mechanic can pick up a car and tell any fairy tale that I won't understand - just as a mechanic probably wouldn't understand things from other fields. It was enough to say "yes, we could have damaged it here" and within the framework of good relations, stupid 500, - to invest in PR cards when I left 10,000, - for the brakes. After a month, I call the service station that the brakes whistle when whipping and if it could be checked in a complaint. "And you slowed down the piano - as I told you?" I already gave up when I was subsequently accused of burning the plate. Yes, maybe you'll save some duck, but do I really have to go to a 3X service? It doesn't even save me time by mistake and it's quite annoying. And even though they were all relatively nice - even the gentleman on the phone, but unfortunately I'm sorry, but such work is bullshit. The authorized service thoroughly cleaned the plates and after the whistling did not even hear.