BATOLÁTKO

I have not encountered such a pro-customer and perfect approach for a long time. The wheels on our pram stopped serving after a year (purchased from another dealer). The seller of the pram offered a set of wheels for 3000, -. I turned to the toddler e-shop - wheels set for 1000 CZK. They also contacted me if I was sure of the size of the wheels, regarding the specification of delivery, etc ... I can only RECOMMEND this shop. As soon as I'm looking for something for a pram, I'll definitely turn to them again. Thank you for the deal!

A wide selection, great staff who can advise and like to take care of people who don't understand anything at all. The big plus is the service. Combination of stroller and colors. Prices great. It was great for us there. And we definitely recommend it to everyone.

We really liked it there. They have a large selection of strollers, all equipment for babies, including clothes. We will definitely buy a pram from them. Pleasant and helpful staff. ?

A big disappointment for us. The pram came and did not brake. After a telephone attempt to make a complaint and return the carriage, we were told that it was enough to lubricate. It didn't help. The carriage braked only when he wanted to. After several phone calls, when I tried to explain a problem that some lubrication would not solve, but the service station stuffed it for us, a brake cable was sent to us. One! So one side of the carriage braked. Well, it's such a quality that you can't even walk around the garden so that the cable doesn't come loose. Ten thousand for a non-braking stroller when you live on a hill .. a dream shop really. And the servants? Advise on everything DELETE! ??‍♀️ I DO NOT RECOMMEND. The answer to the business reaction .: Perhaps I can add reviews whenever I want. My experience with your e-shop is just bad. You had the photos right away and you advised to lubricate the loose part. Which is illogical. I called several times! Still the same advice. We don't use a carriage again. I was quite amused by your claim that we use it. Have you been to visit? I couldn't get to you. First we have it 160km! Second, it was a state of emergency and closed. For this reason, we ordered the stroller online and did not buy it in person. You sent one cable! But not a single wheel slowed down. ??‍♀️

Great and professional approach that the customer expects from a company that specializes in something (here specifically on strollers). Absolutely amazing communication and professional help, when I needed new wheels for my stroller and the only thing I knew was the size of the tire. Mr. Pech took care of me from a distance and guided me what and where to measure to order the right wheels with brakes. Hats off in front of this company, which today is one of the few with its approach to customers, which approaches each request individually and not in the form of shopping and go. Just keep going and I will be happy to contact you again in the future.

Pleasant helpful staff, good quality things, a large selection of goods ...

I shopped through the e-shop. I was very satisfied, the gentleman helped me with the selection of goods. Nice helpfulness.