Bluestars Home

The photos absolutely do not correspond to the facts after arrival we were unpleasantly surprised at how scary it is. Dirty sheets and mess wherever you look, almost every thing broken or broken in some way. Next time I prefer to pay extra and avoid this house of horrors with a big arch !!!

Tragic! Unreal owner, arrogant, unable to admit her guilt. If you point out shortcomings, it immediately accuses you. As the reviews in front of me write, "House of Horrors" Never again! We have been waiting for an invoice for 3 weeks, so far we have not received it, even though we have urged it 11 times already. DISASTER, they should close it!

I don't know what to start with, but probably because there were three normal glasses in the apartment. Further upstairs in the attic, cigarettes inside the bedside table, dirt, a non-functional half of things, such as a refrigerator or a television. The roommate is an unpleasant grandmother who doesn't even want to explain anything and immediately wants to call the police. They kicked us out of the apartment :)

You can't even talk about comfortable accommodation, a pleasant and clean environment, as they present. The photos on the websites were probably taken immediately after opening, because they do not completely coincide with reality. It was awful! Dirt everywhere (hair on the floor, carpets, cobwebs, dust), broken TV (the whole corner was missing), broken lamps on the bedside tables ... I'm not even talking about cleanliness in the bathroom. The only positive was that it was cleanly covered. And the approach of the owner? The description states that you can look forward to a nice lady owner and that they provide above-standard services: D So nice lady owner, when we tried to solve the problem at half past 10 in the evening with a broken safe and could not get to the apartment, she did not bother to respond to our pleading messages or phone calls. Three numbers listed, none of which responded. Only after we called the locksmith and informed another SMS owner that we had no choice but to drill the lock on the door to get to the room, did she dryly tell us that someone would come to open the safe for me (I note that the locksmith told us that this type of small safe will stop working due to a low battery). At 11 a.m., a cleaning lady came in. She wasn't surprised that it was our fault, because with the safe, everyone staying beaten and then the batteries fell out and the safe was therefore inoperable. Well ... the batteries were exhausted and taped, so it probably wasn't the first time they were dealing with this. And the next day the owner only wrote us an SMS when we leave the apartment. That she wondered how it turned out, or apologized for the inconvenience? Pro-customer approach 0. The accommodation was paid for, so what would bother. Bottom line - NEVER more.