BYRMONT, s.r.o.

The company stickers and stains the doors of others with its illegal advertising.

Goods ordered through the e-shop were not delivered, after about 5 months of attempts to deliver the goods / return the paid amount, the paid amount was returned.

OK for me, they arrived by appointment, the service went as it should.

Absolutely frivolous behavior on the part of this company. On the day of the scheduled date, I waited for the technician for more than an hour. The lady said on the phone that the driver was having trouble with the car and would not arrive. So we agreed on another time. Fine, it can happen. I waited at home again and the world wonders .... no one knew about the appointment, she was not registered anywhere and the lady on the phone tried to make a fool of me ... without apology, without self-criticism ... there is always a mistake on the part of the customer! Calling them is a guarantee of lost time.

The communication and organization of the appointment was absolutely fine. blinds measured, installed, everything functional.

Really I do not understand how nowadays can not operate such a business because their approach to customers is something incomprehensible. The initial meeting to fix the blind has been agreed at 20.12 to 15h. On this date I arrived at the apartment. 15:30 I called the technician from the company that he was sorry that he has a defect and can not be reached. My colleague said to call and arrange an alternative date. I understand it may be we are just people. To 10.1 with no answer so I called again and I negotiated a replacement term. Alternative date was agreed on 24.1 13:30. Again I arrived at the apartment and what happened? Nothing! After about 20 minutes waiting to call this company if it is a joke or jednaní this seriously. Reply technicians have been delayed and can be reached in an hour .... hour I get back to the apartment and, of course, no one did not finish. No one in the whole company suddenly raised an telephones. In a few hours she called the technician that he was sorry but could not manage it. Normally I do not write reviews but this one I was so pissed that I was forced to write it here and I hope that at least someone will save time and money as in my case Boužel happened. And if that reads an employee or, if the owner of the company. Please be a love and a clear ID and go to work somewhere where you do not talk to people and solve time. This one can imagine that it would be appropriate for you ..