Česká pošta

Very willing worker behind the counter. No exceptions.

Missing, opening hours update, see. state of emergency...

Another instructive visit to the post office in Netolice, this time to verify the signature. Yes, "our fault" because we arrived right after opening hours. The lady at the counter replied very strictly at our request that she would not do it to us. And she sent us directly to the Municipal Office (the label "Czech point" but the post office has). Unfortunately, we also did not survive here due to the illness of the authorized person, but we learned that this is what he often sins at the post office. So we went back to advise us on what to do, and we asked the lady behind the counter again why she wouldn't. After another unnecessary minute, we came to the conclusion that the lady is not yet authorized, however, since during our interview about 3 other employees ran after her, we asked if anyone else could do it. We were told "Wait, I don't know, about an hour", we didn't like it, considering that we are also working, we were in opening hours and there is no Prague branch - I point out that we were the only ones here. At that moment, we began to demand leaders who could and should be able to serve people who would actually come because of the mail services offered and not just deal with packages. The lady at the counter was already quite reluctant, basically ignoring our calls to call the leader. After that, she was probably supported by the deputy leader, who either waited or didn't check it out for us! I don't need to be in conflict, but why isn't the opening hours from 9:00 so that someone can serve us. This is called providing Czech Post services. On the one hand, I understand that they have a lot, on the other hand, I do not understand this approach. We only came to use the service offered by mail.