Cestovní kancelář FISCHER, eTravel, Nev-Dama

Nothing power.

Classical office, staff nice, can advise and save

Good travel agency, I recommend to buy a holiday by the sea or in the mountains. We travel often with Fischer.

I do not want to be completely unfair and therefore I will give at least 2 stars. Basically, we came across 3 people at this branch: branch owner and 2 counters. The owner can only be recommended, absolutely helpful and kind, if only people like him will give me 5 stars. However, the bulkheads were probably the worst that one could encounter. Absolutely ignorant, unwilling ... if they say they don't know something and ask them if they can find out, they say, "No, no." what was expected, so their answer is that it is no longer their concern, they only sell tours and if you ask if they would not give you a contact with someone who could help you, then again: "no, this is not in my competence ”. I do not know if these creations allowed me to employ a shortage of people in the labor market, but it is horrible and I am really sorry for the employer ? but as I wrote - the owner of 5 stars.

I am very happy with Fischer, I only travel with them. I always go to Poruba, where both sellers are very professional, they cater and are happy to advise and recommend the hotel from their own experience. As for the lady, for whom there is a bad review, so far I have not bought anything from her, so I can not evaluate.

With a selected summer vacation and decided to pay for it, my girlfriend and I went to this branch of CK Fischer. We didn't want to buy a trip online because we had a few questions about traveling during this covid period. The lady behind the "counter" was able to read only what they have on the website and offer insurance when asked about covid. When asked about testing on departure from the destination, she said that she did not know where and how it was going, but that she paid 30-60 euros for antigen to the delegate immediately upon arrival. We were also informed that if someone "infected" in the destination (eg someone from the staff) marks us as his contact, we go into isolation but "again" does not know where, only that it will be disadvantageous for us, because the insurance company will not pay us the entire expenses. for quarantine isolation. If I summarize it and do not break down other questions we asked here, the young lady knew nothing more than what she read from the CK Fischer website at that moment. I don't think that especially at this time, it is enough for the seller to just smile nicely and not know anything about how the travel agent solves it when something related to the covid happens. Even so, already frightened by the young lady behind the counter, we at least wanted to book a trip. Asked by us if there were still enough vacancies, the answer was yes, followed by a complete failure to work on a PC. At first it didn't work in one system, then again in another, suddenly there were no vacancies in the hotel, after a while it was again, but for a change there were no tickets. Then there were tickets again, but there were no vacancies. We left the travel agency unattached and traveled with horror. In the words of my friend: "I probably won't look at the sea like that." So much for the experience of this branch. Unfortunately, I will have to try it at another branch of CK Fischer, this time I'd rather be alone or we will go to another CK together.