CÍGLER SOFTWARE, a.s.

Modern with nice people

Well-being is better.

The training helped me a lot.

No parking problem, pleasant environment and fast service

Software manufacturer. Firm.

Working for Solite is my best job so far.

As long as M. Cigler commanded it, there was someone to call and say something was (not) sitting. Now, with the company and its products, we have been "fighting" for many years, and every year when we pay "Up-Grade" we are thinking about which SW on the Account will be the next. Careful ... ?

I didn't want to write this review, but Vema's staff forced us with their unprofessionalism. One simple example that started last winter (2021) -> we need a single attendance terminal - changed several times, its setup was never complete (although they always reassured us) and we had to devote (and still devote) many hours of our time to solve their internal problems. Now (4.2.2022) we even have 3 of these terminals in our state of incompleteness in our hospital !!! Constant excuses: "a colleague didn't tell me" & "we have problems with the supplier" - our director called the sales director directly, but it still didn't work. I call and write e-mails to the sales director as well, but we feel that they do not care about the customer at all. I have experienced MS Navision, SAP and other attendance-related programs, but it is only unprofessional and tragic for Vema. Can you imagine how dissatisfied our employees are when there are constant problems with the terminal and attendance? It's been dragging on for over a year and it's getting worse .... Addition 7.1. after reply from Solitea: not stated in the answer: first terminal returned - fault second terminal - delivered incorrectly set the terminal stopped working or did not work properly - several times solved with a technician remote access from my computer in the 2nd half of the year a significant deterioration in the reading of fingerprints (fingerprints are read to employees other than those present at the terminal) - the change in sensitivity did not help either several times problems with memory full - the terminal then does not load attendance - the technician always says that it will not happen again, but the problem persists when they tell you that everything is 100% set - you just replace the terminal - so this never happened - always a problem the third terminal sent with the wrong power supply, so it didn't work - can't they really even check what the actual ones should send? mention in the admin card - it's a bad joke - they sent a new terminal and let me go to the settings, but I could not get into the settings because the new terminal did not work with the original admin card ... they did not check it again and my admin fingerprint did not work Now imagine how much of your working time costs you this way of working and how you look to your employees - as a total idiot, because there are still problems with attendance for a year. It doesn't make sense for us to sign any service contracts -> If you read this review about their work style, how will that paper help you not to make these mistakes on their part?