City Hospital, Inc. - Vrchlického 1504

The only good thing about this hospital is Dr. Vanek and primary surgery. Otherwise everything is crazy, no one will wash your cutlery for the whole time you are here, no willingness to help, arrogant nurses, someone wants to do tribute and someone has to ... .... Never more...

Unfortunately, there was not much satisfaction for us. The staff is half and half pleasant and unpleasant. Food horror. Clearly, the hospital is not a Hilton, but getting a really basic three meals a day with a completely unbalanced nutrient ratio is just wrong. A piece of fruit or vegetables was not once in 4 days. Snack - does not exist. As a top all the time one glass of tea, one cutlery. We probably had to wash it ourselves, but with both feet in plaster ...

I came to the surgical outpatient clinic with a strong head. The nurse was very uncomfortable, she asked me why I hadn't come before, and when I told her it was boring before, she replied "but she was" and looked arrogantly. Unfortunately, my investigator was Mr. Patrik Vit. After being told that I had to leave the job sooner, because my colleague would have been left alone and she would not have managed to start pulling the name of her boss and the company would call the police on it, so that he would not let me go. I absolutely didn't understand what had happened. In the end, he didn't even tell me what was wrong with me, he just wrote me medicine, I didn't learn absolutely anything. He was very uncomfortable and scolded me for coming half an hour later. Very reluctant staff. A rough act. I am very dissatisfied and never to Dvorská Hospital.

Unfortunately, I still do not know how the surgery ended, but now I can conclude from dealing with the patient: Insufficient information It is difficult to judge whether it is inability or unwillingness (subjectively unwillingness), but the lack of relevant information such as the current status, more detailed information about the course of the procedure, let alone follow-up care that affects the final outcome of the procedure. This, for example, has resulted in my actions, during convalescence, making unnecessarily more unnecessary and painful complications. It can be said that the first impression is very nice, helpful and empathetic. However, with the willingness to provide information, you will also not meet (which in my opinion is rather a doctor) and sometimes create conflict situations that could be better managed as professionals. However, to defend local staff, including doctors, I have to admit that working in set conditions is unlikely to be easy and it is quite clear from a few of the past situations why some nurses have a preventive defense stance. So thank you very much for the intervention, also for all the follow-up care, but next time I will not choose this hospital voluntarily. The next time I avoid these mischief, I choose a specialized, private clinic. To complement this assessment, please note that this was my first operation. Ondřej Šraitr

“I want to publicly thank Mr. MUDr. Křenovský, who led my operation and the hospital staff for their absolutely amazing and admirable work in the difficult times of COVID 19. I underwent surgery for the first time in my life and I didn't know "what a person goes into". Stress and nervousness soon left with the support of wonderful nurses and doctors without the use of drugs. Nurses and doctors very helpful, caring and professional. I have not encountered anything that would be uncomfortable for me. On the contrary, I had the opportunity to admire their work in difficult times and earned the devotion and desire to help patients even though they cannot really relax. Once again, THANK YOU all a lot and I wish you good health! I highly recommend it to everyone.

I can only evaluate the work of the internal department, here clearly the full number of stars, every time I ended up there, I had perfect care. They even saved my life there once. As for the most criticized surgery, I only have experience with an outpatient clinic, and even there I have always received adequate care. BUT I also have a bad experience in my family and the reputation of this department is not really good, I would definitely recommend to contact Trutnov or Hradec Králové with something planned. Unfortunately, I do not evaluate one workplace, but the whole hospital and surgery really spoil the others.

I want to thank Mr. Křenovský very much for his care when he operated on me and also his team and all the nurses in the ward for their care and care ... Thank you so much surgery for everything Machatá Černá Zlata ??