Coma Ltd. - Masarykova 8

Unfortunately, I have to add my negative experience. Right in the center of Svitavy, Pavlovova Street - the Internet suffers from frequent problems. The speed of the Internet fluctuates up to the limit of usability, pings are flying like a runaway and sometimes fall out completely. These problems are suddenly occurring, but for the third month in a row. This is definitely not the "good" Internet in 2019. I do not recommend.

I DO NOT RECOMMEND! I live in Choceň the internet is constantly falling sometimes sometimes not even for a few hours! The infoline will tell you that you have the wrong router and buy a new problem. 1 there was a technician and he said everything is fine internet furt is not possible it takes about 8 months! After writing to Fb Chocen with the question of who has the Podu and whether it goes, 32 people who have the same problem and no one is scanning can solve it! Withdrawal from the contract for non-compliance with the conditions was rejected, I say I have to prove the problem! That's why he turned the matter over to D.A.S, and the people who contacted me join me to get rid of this ISP once and for all. Des and horror still want money, but they won't fix it! By no means RECOMMENDED! If you have the same problem you can contact me at [email protected]. I know more of us the sooner they may realize that they have an incentive to do something!

I set up the connection during Unet, I don't know how with others, but the connection works reliably for me. Only the current offer of wireless tariffs was prepared by someone who does not have an overview of the competitive environment, so a possible transition to a higher speed = departure to the competition.

Probably the worst provider in the area, I really do not recommend. Internet is usable sometimes at 1 am. During the day ping is around 200-3000 and it often falls out. We got a new router, we thought it would be, but it wasn't. We've replaced the antenna and replaced the weak antenna bracket with a better bracket. Still same. A friend has had problems with this provider lately. From 30mb / s I would expect an average of 16-25mb / s, but it is not at all. The speed varies between 1-16mb / s and mostly it is at lower values. Often I don't load pages and the video barely loads in 480p. I have stopped playing games over the Internet completely, with this Internet you will never play the game over the net. We have already dealt with these problems with the universe several times, but nothing has ever helped and have been unable to solve it. As I see from the reviews, so I'm probably not the only one who has these problems. Anyone who has problems with unet, so do not even try to solve them and switch to another provider. Of course, after writing this review, I expect an answer like "We are sorry for your problems, please call our customer service to solve it". I regret the fact that you are robbing people of money for such poor internet. The price of your largest package should not exceed 150 CZK (due to unreliability). We decided to step down. A friend calls your customer line about 2-3 times each week. He will also resign. I had to hold on to not use any stupid words in this review, as I am still nervous about this Internet. Thank you for understanding. . . . (x)

Over the course of X years, solved perhaps a million problems, the connection just doesn't work. The gutter technician stretched a hundred kilometers of wires across the barracks, in which no one knew. Fortunately, another technician arrived last time, who fixed it and threw away the excess. Communication got stuck in the nineties as well as services. I feel like they are correcting the style of the trial error. Well, in those X years, they probably haven't met yet. I decided to delete the original review and continue to list problems after the dates and when and how they were solved, let everyone take a picture. 01/19/2021 Strong instability since December 2020. Several times an hour completely without response. Unfortunately, this is unbearable. Now I am not dealing with aggregation and upload / download speed at all, but with 10-second outages of the 100% packet loss type. I now work on a hotspot on mobile data, because otherwise it is not possible. I wrote an email, the answer that without a client number they can't pass the problem to the technicians (The so-called grandmother got rid of me so she could finish her nails). Unfortunately, I couldn't find the client number, we moved a lot now and there was no time to make order, so I wrote back to the lady that we are solving the problem among people from all over the village, that it doesn't work for more people . And the answer came that without a client number they could not determine the connection. Yes, so they will fool me with the style that they don't know which connection the whole community is connected to? Still unresolved after two months.

Answer to the statement: Unfortunately, I contacted the customer line several times that the 25Mb / s internet runs in the range from 2-8 Mb / s, after which I was told that everything was fine and I had to measure the speed directly from the antenna with a network cable ( speed of course the same ??). Then came the chapter about our modem being obsolete and needing a new one. The biggest gem was a phone call with a technician about our speed, that it is perfectly fine, and if we download more data, the speed will be artificially reduced so that the internet "remains" for others ?. I didn't even try to tell the technician that the company he works for doesn't have a so-called FUP limit, translated as Fair Usage Policy. In Czech, the data limit, which if you exceed it, will reduce the speed of your internet. So, if you want to deceive customers again, please let your employees at least study the business conditions, otherwise it looks like Bééček's film. And your company definitely doesn't want that. And once I have decided to comment on your answer, I have advice for existing or potential customers, hands away from this provider, who does not believe should try. After all, everything is to be experienced.?

Technically OK, intgernet works as it should, but negotiation and customer support is miserable itself. In my place of residence, PODA is changing the technology of optics and the service technician is obviously the first and last expert in the company (he is also an external expert). The technician arrived, in the hands of a WiFi router from Hujahej, which was punched in by PODA, and that he needed a socket to plug it into. Because the optics end right at the entrance to the apartment, the 1st socket is wide-away, 2. the worst possible place for WiFi and 3. everyone who wanted to have wifi at home has it for several years and now PODA is trying to force another. PoE is obviously a bad word for POD, because they have only just discovered passive POE, which slows down the network to 10/100, they will learn about kative PoE in 5 years. There is no possibility of choosing a device that functions only as a media conventor, people who only know what they taught them at the training are doing on the infoline (and they have obviously forgotten half of it), ... With such an approach, I am sure that I will definitely not have internet from POD in my new apartment. Thanks to the serviceman and I'm surprised he's still doing it. I couldn't make a fool of myself because of someone else's inability.