ČSOB - Dr. E. Beneše 1497/21

I must point out that the services provided have been going down sharply since about 2003, when I opened an account. Unfortunately, ČSOB is a big moloch, where any action takes an unnecessarily long time. The amount of paper in any operation is also unnecessary. However, the last six months are a disaster for me and I am afraid of what I will have to do again at the branch. Old pardons (counselors) are still at a professional level. However, the young lady who has been working here for a year is always not very willing, unaware of internal procedures, the amount of fees, etc. I do not have the mood or time for a giggling conversation at all, I require a professional level and speed of action. I'm not even talking about the look, miss or lady always suits it, but rather somewhere for a disco. Nowadays, the winners are: fees, speed of service, number of visits due to one problem and time spent at the branch. When a bank can do almost everything through the application and banking from home, I see no reason to postpone the change of bank and suffer from the mood of advisers and waste my precious time unnecessarily. I am finishing with ČSOB and hopefully their level will rise so that I can return with peace of mind.