CykloGat - Prodej a servis jízdních kol - Malenovice

Hmmm .... beauty, I've been waiting for 2 days for the delivery of a new chain for the bike and the bike hasn't even moved yet, I call it a professional approach ..... and if it fixes something on your bike, it will demolish the rest of the bike ....

The owner, Mr. Žaludek, is a great expert on bicycles in Zlín without competition.

Experience of buying a bike that Cyklogat ofiko sells. Initial impression OK, it was obvious he knew what he was talking about. When asked for info about a direct-selling bike brand that was in the choice of not recommending a seller without support. A request was made for pricing the bikes that were in the selection. The pricing was delayed and, after the urgency, when. One of the rounds was ordered after 14 days and it will be available in 14 days. 14 days have passed and silence. So sms and calls, saying that there will be a slight delay, a week again silence, so again calls and sms and other delays. Eventually, after almost a month, there was a round, but without the equipment that justified the purchase at Cyklogat. Again, it was expected when the equipment would run out. Again, it had to be called and demanded when. Another statement that something is braked somewhere, while at first glance the item on the first eshop availability the next day, the cyclo logs process for a month. Finally, after the urgent, the wheel was handed over at full cost to other wheels that had over-inflated tires (the tire burst while checking the pressure, 50km driven). Before handing over the irreversible fork height adjustment against the customer's wishes, there was a great interest in doing something, even if it wasn't, and vice versa. After a few days of urgency, when the components will be ordered and paid and the excuses for delay. After another week, Cycllogat arrived urgently that we should come immediately with the bike to swap the wheels so that the "lent". For the second term, then promised to arrive and info that the switch has no time, so let it there and sometimes it will. This, of course, was not acceptable. So arranging a fixed date, when the owner determined times that did not correspond to opening hours. There was an agreement when, then. Arrived at the agreed time and shop empty, the owner nowhere. The arrangement of when to arrive was made a moment before. So again, another arrangement, when it really will be in place, eventually passed through the mediator. Another missing thing, the invoice for the sold bike was not delivered, it has been recovered for about 14 days, because of the guarantee and constant excuse that something is not, which is the obligation to hand over the invoice to the customer. The overall result of communication by this vendor is absolutely horrible, not responding, arrogant behavior that it is not even in place at the agreed time. And just a pearl at the end, a well-known company bought a bicycle at the company without a dealer and in 3 days he had it at home and rides. The Cyclo-log process for almost two months. This seller u never.

Really perfect service and also an immediate willingness to help with any question or problem regarding the bicycle. I am completely satisfied with this bicycle service and I am always looking forward to it. I highly recommend it to everyone for a great welcome and serious and professional behavior.

Like I don't know. I'll come, I'll say and emphasize, I just need to change my soul on the back wheel, come in 6 days. Dude ahaaaa ... after a decent question that I would need it as soon as possible, if that's how it would work. Of course it worked! But with a surcharge like a cow-I found out. The cloak, which had not been thrown away, threw in a new one, added a fairy tale about how he was already thrown away anyway. And that I should actually be happy, because the coats are NOT !!!! Friends, make fun of someone else. All this fun cost 9 hundred and I didn't experience that feeling when I left the shop for a long time. Sorry, but I can't recommend for myself.

Great service! Tire and tire replacement for 22 inches for 580 CZK on El. Kole. Mr. explained a lot of things to me ...

I had a full service of the Lapierre carbon road done by them, adjusted everything, a new rake, logs, a chain and much more. I wasn't very happy, so I came back after a week. They took it from me right away and repaired it the next day. Now I'm very happy, the way the bike works now didn't work even when it was new. I highly recommend.

They don't pick up the phone, I don't write on sms, I don't even let you know that the repair is done. I inquired about one thing several times and showed a picture of what I needed. I was always given something different with the words that it would fit, no. Twice it happened to me that I arrived 30-40 minutes after the opening hours and no one was anywhere, nothing at the door. I do not recommend.