Dental clinic - Pardubice Dubina - Lidmily Malé 656

We go with my husband and our 3-year-olds to Dr. Maksym Bilenkyi, a great doctor for us, caring mothers with children can do it and they have always explained everything perfectly. The golden sister appreciates the great approach to children. Nice clean environment I appreciate SMS information the day before the visit. Unfortunately, the experience (and not one) with a completely uemppatical, materially annoying and many times even angry lady receptionist forces me to take down the stars :-(. I agree with other experiences of what patients write here. would not be such a problem to find a suitable dentist nowadays, I would like to declare us all.

Dr. Koblas is the best dentist I've ever met. Everything is clearly explained in advance and then quickly and mainly painlessly done. Capacity and man in place. Receptionist is not exactly the most pleasant, but with so many people it can be understood to a certain extent and fortunately it has no effect on medical treatment :-)

Terrible arrogance and lack of interest in the patient from the reception.

Incredibly uncomfortable receptionist in the waiting room, she talked to me as a whisper and for the hour I waited there for treatment, she managed to choke customers over the phone and a couple of people who came to meet in person. When I left after the procedure and unpacked my account where they wanted 500, - etc ... so I thought how it is still possible to behave like this to customers today and all the dentists who cry what little I would like to send do pr ... e!

MUDr. Koblasa is a dream dentist. Gentle, empathetic and without humor. The first thing you care about is your concern, explains everything, gives you a choice. His work is flawless, the pain is always mastered. The problem is the reception. The receptionist is frowning, annoyed, often responding harshly to requests. Long lead times are not her fault, but it is unnecessary to show patients that they may be happy to order them at all. Unfortunately, if you are ordering for a certain hour, do not expect to stick in the waiting room. You'll wait, and long. I have to appreciate SMS reminder of the ordered examination or control and the possibility to pay by card.

Unfortunately, the whole family is leaving for reception. I'm sorry about the dentist Koblas, who is great. Reason: I was booked with children (2 and 4 years old) for January, on the last visit I was sure that she would receive an SMS and alert me of the date of the check, I forgot my diary and therefore I clearly warned that with this "service" then I will count. The receptionist assured me that she did. As for a busy mom (I work) is a matter of course. I received an SMS a week later. So I call back that there is probably a system error and to my surprise the arrogant receptionist barks at me from the other side, that this is not her problem and that she is not interested and will order me for another term. Of course, I told the receptionist to be kind to me, .. geese we really did not meet .. and I expected to take a normal attitude and apologize for technical difficulties + arrange another term. They finished ... She told me she was busy and gave me an October deadline in January! Without an apology and a very important tone ... Well, I told myself we have no problems with my teeth and I do not want to stress, because for my son who celebrated his 2 birthday in April, it was supposed to be 1. A tour where he will perceive everything. Mimi do not count the tour ... we arrived on time, however with a 10min delay, we could not park and two kids drag them experience. To my surprise, the lady was a nice nurse at the reception and immediately reported to the boys so that the visit was the best experience for them .. within a few minutes. Everything changed when the aforementioned receptionist arrived with the words, I'll take this! I've marked you here! I am glad to say it and repeat the names and I am counting on the fact that the receptionist wants to argue and prove something. She spat that I was only ordered. Decent and calmly telling her that certainly not, I always go with the kids and arrogance started again and of course with enough that we came late (just wanted everything) ... the kids were very nervous and I had to raise their voice .. I didn't meet someone so arrogant and without the remnants of decent manners to make it shorter, my older son doesn't want to go to the dentist and the kids just have a bad experience! Thank you but never more! I am a very tolerant person, but this is absolutely across the line!

The super dentist will consult everything, a nice person will arrange a great nurse too. The receptionist is also quite cool, it probably depends on the patient's approach! I've been looking for a dentist for a long time and finally someone who took me.