Dušan Hopp Auto Díly Servis - Malé nám 2170/2

Very good service, I am satisfied with one.

Very bad experience, at least one knows which service to avoid.

Excellent service. They work precisely and quickly. Great satisfaction. I warmly recommend.

Very satisfied. They always did everything I wanted to their complete satisfaction. I can only recommend!

I think that we will have our Iveco vehicles serviced daily .. service for capacities and large trucks ... It is a bit confusing only the entrance when you have to leave the roundabout to a fairly narrow gate ... And the address Malé náměstí ... Which is basically the intersection formed by the roundabout service is located on the right !!!

I wanted to have the air conditioning REPAIRED, which switches itself off after about ten to fifteen minutes of operation and to find out the source of the noise from the front axle on the Ford Focus ST. I made an appointment, I brought the car, the next day a technician called me to say that the air conditioning probably needed to be replaced by a compressor, which I was counting on and that it would be about 12,000 CZK. He told me on the front axle that it had a bad shock absorber (it had a mileage of about 5000 km and it was a Bilstein B6 sports chassis, by the way) or that it would be a bad upper shock absorber mounting. It is said that the technician disassembled the upper covers and the cross strut so that he could check it. By the way, they really don't find anything from above, it is necessary to remove the whole damper and spring unit, even with the upper bearing. Then they put it to the test of shock absorbers and according to them, all shock absorbers are bad, because there are sports springs on the car, by the way, the shock absorbers are also sports, because the holt car already has a sports chassis from production. So when I asked how it would be with the repair, I got the answer that the compressor could be ordered and that it would be the next day and if I wanted to replace the shock absorbers. Replacing shock absorbers for about 12,000 CZK after 5,000 km seems nonsense to me, so I just wanted to fix the air conditioning. The technician told me that they don't have time for that at the moment and that I have to take the car ... OK When I came for the car, there was only the owner, who took me in, that is, only after talking about the weather and everything with some of his acquaintances, about 10 minutes. When he finally got to me, he told me that he didn't pay much attention to this car, but that he had heard something and that he had to tell me something about it. Full of curiosity, I settled down and waited for me to learn something new ... I learned that the air conditioning actually works, only I use it badly ... I won't go into detail about how badly I use it, but I use it in exactly the same way like on any of my other cars and in those other cars it's not a problem. Then he told me that the technicians had been terribly upset in the search for those buzz from the axle and that they had to uncover the upper shock mounts to see it ... They saw fart because they didn't look at it from below ... so as a result air conditioning diagnostics - approx. 500, -CZK, performing a shock absorber test - approx. 450, -CZK and about an hour of work with uncovering the torpedo by removing the cross strut, reassembling, because they will not find anything there and they drove a few more times to listen to where it beats, he paid 3400 CZK, saying that he won't fix it for me, because they don't have time for it and that I'm an idiot who can't use a climate ... By the way, I've been dealing with cars for about 30 years, but at the moment I'm working the workload won't allow me to fix it myself, but I'll have to ... I really had something to do so I wouldn't shout at Mr. Hopp or worse. And one more thing, when I arranged the repair of the air conditioning with the technician, he wrote in the admission protocol that I just want to find out the defect ... So so much for the service of Mr. Dušan Hopp, never again and I can really only highly recommend him ...

Very nice and helpful owner. He explains everything and tries to accommodate. In the event of a breakdown of our vehicle from vacation, he took over our car even though the service was closed due to a public holiday. He also told us straight away what the repair options could be. I recommend the owner will tell you how to take care of the vehicle lasted longer.