DVM. Petra Olmová

I do not recommend veterinary medicine, poor hygienic conditions, long waits even with an acute case. They dare to treat even a seriously ill animal, even though they are currently unable to provide intensive care and without proper consultation with the owner, they push for actions that will not help, quite the contrary. I would welcome an evaluation of the whole situation and the diagnosis with a veterinarian and offering treatment options with a prognosis, they did not give us a choice. I did not feel professional, even though the attending veterinarian tried and was very willing, she stayed long after working hours, which I appreciate. As well as X-rays, sono and the possibility of cardio examination in one place. There is a lack of staff at the vet and they are overloaded, I may attribute this to the negative experience, if it is not just a routine treatment of the dog or prevention, it is undesirable and life-threatening for your pet, they should be judicial and recommend us to go elsewhere where intensive care to provide. We let the dog die alone and in unsuitable conditions, without sufficiently informing us about his health condition and the seriousness of the situation. The invoices were delayed almost a week after his death. And also the medical reports I demanded from day one and the examination, so that I even know what the diagnosis is and what is happening to our friend. I do not have complete reports to inform the breeding advisor yet. We regret this unfortunate choice. We came here mainly because of working hours and on weekends, because the dog needed quick help. The main vet vet has not been present for a long time, you don't know who is actually treating you and who you are dealing with.

Very satisfied, I recommend a professional approach to everyone at a very good level.

Absolutely wonderful, professional approach and human empathy. No matter how much money you get from people, they don't care about helping. Absolute satisfaction.

It is not normal to wait 2 hours in a waiting room with an acute case. They took 4 clients in front of us, who came after us. Lack of staff and overcrowding affect quality. It used to be an amazing vet.