E-pohledávky, S.r.o. - Limuzská 2110

Radio advertising really tragedy. You couldn't choose a lower voice.

On October 30, 2014 my first communication with this company took place. I entered my claim here, attached all the documents, paid a fee, everything as the company demanded. Today we have 16.1.2016 and I have almost no information about my claim. If I don't write the e-mail myself, then nobody hears me. The last e-mail communication took place on June 11, 2015, where I asked about the status of my receivable, where my case was communicated to me on 23.4. bailiff, first asks the judge for approval, then asks for cooperation with all institutions and then begins to execute. We do not yet have new reports from the bailiff, so I suppose he is waiting for a court decision. From that day on, the only e-mail let alone other communications. If somebody also owes you and it is probably not a simpler case, please contact another company !!!

They did not collect the receivable, in addition, we had to pay the bailiff, so we lost money both for the receivable, and we also paid the executor ... it paid off.

Today there was a meeting with mediator and representatives of AK Lev representing E-claims. Over a year almost unresponsive despite a few urgencies. Then they will send you an inexperienced attorney who, when negotiating with a counterparty, will tell you that she has never been to a similar meeting and has come by bus to save AK. The result is an invoice for CZK 11,000. I was told about the complaint about the customer service when we were totally dissatisfied with their representation, "You just pay, I don't care and done," and I got a phone call. I do not understand why the client's complaints are handled by a lady who is unable to manage without shouting at clients and then hung up. Unfortunately, despite several more attempts, the phone was no longer answered. In any case, I do not recommend, only negative experience. You will pay the cost of AK anyway, just send you a cheaper and inexperienced lawyer who will learn on your case. Lady's behavior at the client service absolutely inappropriate - if this is the case with all clients, it should certainly be of interest to the company owner. PS: Minor update .. on FB page EPOHLÁVÁVEK can no longer upload ratings .. I still waiting for feedback from the side of the claims ... and if someone gives them a negative comment on FB, they delete it - see. picture in the attachment ... :) .. and so happily do business ...

We have been cooperating with the company on the settlement of receivables repeatedly for several years. I appreciate the speed of negotiations and the professionalism we have not encountered elsewhere. They solved several cases to our satisfaction. The advantage is the payment of the service only after the recovery of the receivable, which is a fair offer. They never wanted any extra payment. Thank you for your cooperation.

In 2017, they lost (AK Lev) an absolutely clear thing - an unpaid invoice, and all communication with the customer was handed over to them, including customer satisfaction with the delivered product ... Just when they lost "this", I don't know what else they could win.

In essence, they hired a lawyer I paid for and threw out the administration in court, which one probably wouldn't give. And they take 20% for it. Money goes and that's the main thing, but I'd say they take a lot of money for a while, but they don't risk anything. All fees and expenses go to the creditors.