ESELL QUADS - BIKES - BUGGYS

I would like to comment on your answer. First of all thank you for your wishes to me but it cannot make up for this unpleasant experience. The fact that you told me the possibility of building a bugat on handover really did not help me when I arrived at the place with a lift assuming that I pull the bugatku. I would consider this information in advance when I ordered the bugatka by phone, but you did not mention anything like this. My son's birthday is on Sunday, and you told me that the bugat would be put to you first on Tuesday. Therefore, I was forced to arrange the assembly myself. Petr Kohn

Hello everyone, if you are considering buying from this company, I do not recommend! I ordered a children's ATV, which was in stock - the expedition lasted a week. It came without a Czech assembly manual and instructions for use. I tried to call the store all day to find out the missing data, but in vain. Not a single choice of vending machine led me to talk to a store employee. They also do not respond to email. Fuel lines are fitted with a quick-release sleeve at each connection, so petrol flows everywhere. The remote control for switching off does not work, the battery charging also does not work. The starter cord came out of my grip after the fourth start, after its repair it was completely smashed. Well, just a first-class shop, I'll still share my experience with complaints.

I will share with you a personal experience with this company. In April 2019, I bought an Ultimate 1000w black scooter (load capacity stated by the manufacturer up to 120 kg, range up to 3 km / economy mode). After 14 days of use (purchased exclusively for travel to / from work), the scooter broke down. On the normal way to work, he started smoking from the engine and finished. My way to work was about 5km there and 5km back. I must also mention that the scooter asked for recharging every night, which was one of the many contradictions stated by the manufacturer. I took the scooter for the first complaint. Mr. Hvězda, who was dealing with the first complaint with me, was pleasant, acknowledging that the engine had probably burned out and that he would probably replace it straight away. Piece by piece. I was satisfied with his approach. Unfortunately, the enthusiasm for the scooter did not last long. This time it lasted 3 weeks and there was exactly the same problem. I took the scooter for a second complaint. This time, Mr. HVĚZDA probably showed his true face and his unprofessional approach. When accepting the scooter for the second complaint, Mr. Hvězda informed me in advance that the complaint will probably not be recognized that the scooter is overloaded, he probably thought that I was overloading it with my 80 kg. Well, I thought. Not only is the seller obliged not only to accept the product for a complaint and leave the assessment to a professional service, but it should also be decent, which did not happen in this case. The complaint was surprisingly rejected due to overloading. So they didn't repair my old scooter in 8 months, they rejected the complaint. I had to pay CZK 3,500 for a new engine. I DO NOT RECOMMEND this company. They sell you a product, they are nice, everything is great, and the moment the product stops working, they have fun with you, they treat you like that and you are stolen from them. I don't even have to mention that appealing to them is a superhuman feat. FRIENDS consider buying from this company very well, in order to avoid future problems and reluctance on the part of this company. Nice day everyone By the way, before buying from this company, I highly recommend reading reviews on their Facebook.

I once bought a dirtbike here. The store staff helped me with everything. Super shop for me

I called the store for a baby quad bike to see if it was in stock. Upon agreement, I immediately ordered stock goods and paid. The next day they called that the ATV was not ...

We bought a 50cc quad bike for my son here. The advertisement stated that the load capacity is short-term up to 80 kg. Although the son weighs 35 kg, the ATV had a big problem climbing any climb. It was bad that the Czech manual was not available, only a link came by email where you can find it. The worst thing, however, was that gas was constantly leaking, there was a decent puddle under the parked ATV at night, even though we closed the fuel tap at the tank. I consider this to be highly dangerous, given that dripping petrol can easily ignite due to a hot engine. But I have to give at least one extra star for the smooth recognition of the complaint and refund. This review only expresses my subjective opinion, it is possible that we just came across a "bad piece".

I already have 2 scooters from this shop and I am completely satisfied with both the goods and the shop. I can recommend