eshopnet.cz - Frýdecká 1609/36

I ordered the goods 07.02 and I had it at 08.02 ? Absolutely perfect!

Those 2 stars only at prices and range of goods. As for complaints, ie defects on the product, and very poor communication of the shop. Over the phone, they are unable to provide information on how to solve it as quickly and best as possible to the satisfaction of the customer who spent their money in their store. No-one responds to emails, heavy customer interest! If I compare it with another e-shop, the sky and bagpipes. There they had enough photos of the defect and the product, and within a week I received money. This saves costs on both sides and the seller can report it as depreciation, etc. This is commonly done in stores.

I definitely do not recommend this company, although fast delivery of goods, but defective, the next day sending at my expense for three weeks I waited for money back, received almost 1000 CZK less, but if I read here I can be happy for them. Zero communication. Such companies have nothing to do on the market. Just dig and dig

I WARNING everyone about this e-shop !!! Absolute non-communication. Goods DEFECTIVE !!! AGGRESSIVE TELEPHONES AFTER SUBMITTING THIS REVIEW, WHEN A LORD SCREAMED ME AND THREATENED ME. I've never experienced this in my life. I bought a dental shower from them, which stopped working after a month. Already at this stage, the communication was austere, and when I asked if they could send me the invoice again - because I probably threw it away with the box, they didn't answer at all. Fortunately, I found the invoice and sent the goods cleaned, properly packed to their address. Absolutely no answer that they received the goods - even that I kept the confirmation of shipment with a tracking number. After absolute non-communication, now at the end of the period after 30 days I received an SMS from the Czech Post that I have a package from this dubious company at the post office. I have no idea what will be in the package, but I expect the same scumbag again for CZK 2,500, which I will be able to complain about again in a while. I have the CTIA checked, because I would like to get my money back and never buy anything from this company again. ********** The answer from the seller is false, I am happy to forward the conversation (printscreen) to those interested in the message, unfortunately the photo cannot be uploaded here.

I ordered goods on delivery. After a week of waiting, the goods did not arrive and no one bothered to answer my e-mail, what is wrong with my order ... I DO NOT RECOMMEND! EDIT: Strange that I received a confirmation by e-mail. You probably can't read, I wrote you an e-mail and called you, without an answer. I insist on my review, good luck!

I ordered the goods declared as IN STOCK 16 days ago. It took them half the time to tell me they didn't have it at all. I'm waiting for a refund so far! I am adding a response to the store's response, which came only :) 8 months after my review: Dear eshopnet.cz, if you are already contacting someone, it is written Mr. Ryple, not Mr. Rypl. However, let's not bother with the little things. I really don't remember what I ordered before such a time, especially at this time, when almost everything is bought online out of necessity. Anyway, like the other reviews here, and no less so, your reactions to them show that you are obviously just being wronged. Just try to do it better. Goodbye

On Sunday, July 11, I ordered a MAR-POL pressure switch. It was not until Thursday, July 15, that the goods were handed over to the carrier. Speed ​​of delivery so not much, but I was not in a hurry, so good. But instead of the ordered MAR-POL switch, some Chinese SilverTools or something came. Technically it was similar, but I ordered MAR-POL, MAR-POL was in the picture and the invoice and something else came simply, so I took advantage of the withdrawal from the contract within 14 days. At my own expense, I sent the goods and the withdrawal form back and arrived on July 20. That day I also received an email that the order was canceled. The site says: "We will send the money for the goods to your bank account as soon as possible, within 14 days at the latest". On August 4, 15 days after delivery of the goods, I wrote an e-mail notifying me that it had been more than 14 days and requesting my money. Still nothing on Thursday, August 5, so I called there. Answer: "The accountant already has it on his desk, I'll check it yet, but we're definitely sending it back." Today, August 9, almost three weeks after the return of the goods, I'm calling again. Answer: "The accountant already has it on his desk, I'll check it yet, but we're definitely sending it back." So I told them that if it will not be in the account today, I will send it to the CTIA. Fortunately, it worked and the money really came. As I read the reviews, I am not alone. I wanted to write a review on the goods that I received an e-mail to rate ... Well, I can't, because I don't have a verified account (I've been using e-mail for about 10-15 years). Yeah Al that sounds pretty crap to me, Looks like BT aint for me either. I'm not even anonymous. And I'm not even a bank to borrow money from me. Disappointed customer, Lukáš Fichna Edit: No, I did not receive an explanatory email. The only handwritten email was just "Hello. Mr. Fichna, you have already sent the payment to your account. Sorry for the delay." I'm not saying it's wrong (I acknowledge the apology), but there is no explanation and I didn't get it over the phone. I don't understand where such an effect comes from in you in every reaction to a negative review, you immediately attack the customer that he just needs to be visible. No, I'm writing this, because I have used dozens of e-shops over the last year and you are the only one where there was a problem with communication and the legal obligation to return money. As I wrote, after the legal deadline (is the holiday period), I urged you 3 times before I got my money back. I'm really surprised by your aggressive behavior.