EU-nábytek.cz - Planiska 1995

Read reviews before you buy anything! we bought a seat that does not correspond to what is in the photo! don't buy here !!!! cheap and low quality, looks terrible! we can't return it because it was bought for business!

I am very dissatisfied with the business negotiations regarding the delivery of goods. The seat should have been delivered on 5.5.2021 (ordered on 4.3.2021) but still not delivered (today. 8.6.2021). No one from the store has ever given me information on their own, what stage my goods are at. I had to write and call several times to find out when the goods would be delivered. On 7.6.2021 I was informed that you have good news for me that the goods will be delivered on 9.6.2021, that on Tuesday 8.6.2021 I will be told the approximate time of delivery. I have arranged a holiday because I work in a different city than the goods are to be delivered. No one called me again until 1:00 p.m. When I called after a long time what time I should expect delivery, I was told that you have good news for me that the goods will be delivered on June 11, 2021, that on Thursday, June 10, 2021, I will be told the approximate time of delivery. This is the culmination of the audacity and inability to inform that the term does not apply and that it is changed. When asked about any competence for non-compliance with the delivery deadline, no one responded to suggest some compensation.

Fast delivery, great communication, the seat came fine. I can recommend.

Don't really shop here !!! The sofa arrived on time. But torn fabric, leatherette clips torn from the wood. No stitching on the front of the seat. Folds on the fabric from the perspective side. In short, ausus. The sofa only remotely resembles what they present on their website. Instead of solid pillows, the cushions of the chairs came more. Soft, they don't hold shape anymore when they are new. I'm attaching photos, so see for yourself. The seat was wrapped only in thin paper and plastic. No cardboard, no reinforced corners, as furniture is normally sent. Not even assembly instructions. They wrote to me from the complaints department that if I don't like the seat, I can return it, but the damage will be deducted from my price !! It is said that by signing the delivery note, we agreed that the goods are in order. I don't have time to argue with them. I hand over to the appropriate authorities.

By no means do I recommend. I bought an Aspendo sofa, which is very poor quality. After a few months, the cover began to tear at the seams, and the sidewalls both broke after leaning. The sofa rumbles. I am now dealing with the second complaint, after the first time a sofa with large holes has arrived.

My friend and I are dissatisfied. We ordered a couch on 28. 4.2021. With confirmation of the order that there is no stocking and we have to wait until the end of June. At the end of June, we found out how our order was looking. And we were told that there was a power outage, so the program didn't work. So we have to wait until mid-July. Or pay extra about 3,000 on another couch. We refused and waited for our order. Around the middle of July, we called again as it should. We were told that the company is not catching up for storage, it is said that it is slipping, so at the end of July it is estimated that by 27.7. So we said that 3 and the last chance, when they promise storage and delivery. 28.7 we had to speak again as it looks. The answer was that they could not catch up. We couldn't stand it then and we asked for a refund. They accepted the message and wrote that they would cancel the order and send the money by the 14th day (this message was sent on July 29, 2021). 11.8 2021 A friend wrote when the money would be sent. Their answer was that they have to discuss it with the management and today is 17.8.2021 (20 days from the message to send money) and still nothing !!. We do not recommend this site and the company, I would rather ask someone you know and go to a stone shop. Their approach is the worst we have experienced, the willingness to inform the order is zero, if you do not write so you do not know anything, the willingness to negotiate is zero, they still make excuses for something and the money is delayed anyway. There really isn't even a really worse furniture e-shop ??????. I really don't understand how the company works ??

Bought a seat Jamaica L for the price ok a few shortcomings but nothing that could not be solved communication supr driver nice willing called exactly an hour in advance communication by email excellent we received timely information when the sofa will bring her in stock 13.2 ordered paid deposit and 15.2 we have her at home thank you ?

Absolutely terrible quality, worse than any cheap Asko type furniture. The couch is uncomfortable, hard, has no parts to connect, basically there are several pieces that can be put together. I'm afraid it won't last more than a year with a little effort. No instructions or technical data were provided. The staff is quite helpful, unfortunately the company sells (or resells) inferior quality. The prices are low, but the quality is so desperate that the prices still seem exorbitant.