EUC Mamocentrum Brno

I am in complete shock from the staff meeting, I came to the Zahradník's clinic after ordering by phone, when the lady told me that according to the code on the request, I am not entitled to reimbursement of breast ultrasound (I note that my grandmother died of breast cancer and I already had a finding, although benign, which had to be operated on, and then on Yellow Hill, where the operation took place, they told me to go to sono breast every year due to the situation. field, there were long waiting times, even though I was booked, I waited 3 hours, so I looked for another workplace and found the EUC), so I arranged and called the EUC again, as it is possible that I should be a self-payer and Mrs. she explained to me that I had the wrong code on the application, that if I feel a lump, I am entitled to reimbursement, so I went to the doctor who corrected the application, I called the EUC again, if it was okay now and I could go to the shared workplace on Gardener's walk with a new b I was told that YES! .... I have a small child, so I had to arrange babysitting, it took me time and money for the trip, which no one will return. After arriving at the EUC Zahradník, I waited for about 10 minutes before someone even came to the reception and around the corner I heard the staff arguing and laughing, so the work things probably did not solve the ladies .... after submitting the request, the receptionist told me that although according to the established diagnosis I should be entitled to reimbursement, I have to pay it as a self-payer .... ??? !!! .... I did not understand that I said I had to go to the main clinic at Roosevelt, but I did it twice she checked by phone ... I was still talking to another employee, probably a nurse who was arrogant about me, constantly raising her voice at me, not letting me speak at all and still grinding herself and claiming that I did not have an acute condition (I was checked through pregnancy and then she could not breastfeed and she was not there for 2 years, so how on earth can she know that the lump I feel in my breast is not acute? !!!) ... Then she asked me to reorder me for Roosevelt, where it will be paid, probably, for which I took a request from her and said that I would arrange it myself. I can tell you that I haven't encountered something like this for a long time and I haven't gotten upset like this for a long time ....

Today I was for the examination. The staff at the reception was very nice and helpful. The doctor was also very nice. There was not a single problem for me.

With Dr. MUDr. I am very satisfied with Jana Čerňanová. She is very pleasant and calm, during the examination she explains everything to you and talks to you, she is sympathetic and communicative, she always accommodates. I praise the approach of the whole clinic, pleasant environment and nice nurses. There was never an error when ordering.

I wanted to order a preventive ultrasound examination of my breasts by phone, and the lady refused me, saying that if I had ever been to another examination, she would not examine me here. This is not the right choice when looking for a new doctor.

Since I have a positive family history, I regularly go to preventive sono. The gynecologist suggested this specialized clinic to me. With the request and negative genetic tests, I went exclusively to prevention, and whether the insurance company will pay for my examination was secondary for me. However, they didn't talk about anything else all the time. Mainly they kept talking about what I would have to meet and how many points I would have to have some points and something somewhere ..... Instead of someone solving the prevention and purpose of my visit ...... I am glad that I have no points and that I can walk only preventively! I'm not sorry for the money, I would be more sorry if they found something for me ..... well, they just strangled me! The staff was very measured and so I will not go there. They really only deal with money there, they are not interested in health.

I visited the clinic as a self-payer for the purpose of preventive ultrasound examination of the breast, I was here for the first time. After communicating with the lady at the reception, I wanted to leave, I really had never experienced this anywhere at the doctor's, I had the feeling that the only problem was that I had come at all. Fortunately, it was saved by a great doctor, who was very nice, communicative, she explained everything to me. But I will really consider another visit, thanks to the receptionist I had the spoiled rest of the day ...

I visited the clinic as a self-payer for the purpose of preventive ultrasound examination of the breast, I was here for the first time. After communicating with the lady at the reception, I wanted to leave, I really haven't experienced this anywhere yet, I had the feeling that the only problem is that I came at all. Such arrogant and unpleasant behavior is truly outrageous. But the doctor was very nice, communicative, she explained everything to me, there was no problem. I would like the doctor to find better staff, as the lady who is there now will discourage her clients. I'll definitely go elsewhere next time. I will not make another visit.

I have been going to the EUC for x years for prevention-paid. I have already somehow absorbed the very unpleasant lady receptionist. But did I experience that today at Dr. Slipac…. Examination within a minute done, behavior incredibly bad and arrogant. I came acutely with pain and a lump that I found. I'm after oncology treatment, which also included breast irradiation. The doctor told me in a very unpleasant way that I had nothing to do there, that it was completely normal, that my breasts were hurting and that she did not see any lump I was touching there. I'm a nurse at the clinic and I'm really sick of this approach to patients. I'm going to check her "examination" elsewhere. Never to the EUC again.