expert elektro Holešov - Palackého 1860

They are lying to customers. They say it was open even if it was closed. And even if it were closed the customer has to call and pound and not just gaze through the glass to a store where no one is. How can he ever buy electronics somewhere where they say they opened at 9:20 when the shutter was down at 9:32? They say it is on cameras. They have me there, as I wait there, and the lady, as it gave up at 9:25. You could apologize and not lie and try to solve it somehow. But when somebody lies business only does it once. And next time not.

He will never see me again in this store. Staff absolutely useless. I wanted to buy a drone, which they have displayed in the store, without a price tag. After asking about the price, I was told to wait a while to find out. After the confused running of the box salesman, from the warehouse to the cash register and back, I didn't even know the price for the drone even after ten minutes of waiting. After ten minutes of waiting for information about the price, I gave it up and left. The next day I bought a drone in another store. As long as there are still the same staff in this store, no one will see me here.

So I don't know if it's Expert Elektro or Planeo Elektro. But prices are always higher than Expert Elektro or Planeo Elektro. E.g. LG washing machine here was more expensive than in the original Planeo Elektro. In addition, they wanted to pay for the removal of the old washing machine, the import of a new one and the removal to the floor was also worth the money. I would say that any other store is cheaper. But we have it close, so at least we could see the range of goods before buying.

Today I was to ask the store about one thing because I thought he would advise me there. There was only a young boy who, in my opinion, did not gain much experience in working with customers. He wasn't even able to keep eye contact, and he stared into space while trying to talk, and in the final he told me that it wasn't possible to order parts for electronic devices and that I would definitely be able to find and order this thing myself. Which I did, too, and I can say that in the end it wasn't difficult. I give three stars only because I have a good experience about 2 years back when buying a game console at this store, where they were able to really advise me at that time and were very nice. However, in the positions of sales consultants, it is necessary to recruit more experienced employees.

If I could give me 0, because on the internet I offer dogs with a discount for collection at the store in Holesov! Only in the store do they sell them without a discount, they are fraudsters! Cheat customers, disgust, I hope you go bankrupt ... You owe me money for gasoline .....

I asked if they also sell Macbook accessories (specifically chargers), and the young lady said yes. I showed the laptop to see that USB-C was needed. She started offering me a power adapter with about 10 terminals, which was incompatible at first glance (USB-C is rectangular, all the terminals on the adapter were round) and said that it could work. When I said probably not, I asked about another adapter I saw in the store. The young lady looked at me and asked if it would work? I realized that I was probably not looking for anything, so I thanked him and left. I believe it can be a good deal, but I would appreciate more qualified employees.

Absolute disaster. The vendors are sitting behind the counter, resting their feet and not greeting her. Literally zero interest in counseling to ask and instead talk to what headphones they buy. This is a disaster for me. I always buy elsewhere than here for the seller you are more of an air than a customer. I prefer the owner to train the staff or replace otherwise the reviews will go down more and more and this also applies to customers.

I do not recommend. We gave the trade a chance despite previous own negative experiences and negative reviews, but again disappointing. We bought a vacuum cleaner foil here as a Christmas present. Our requirements were not high. The saleswoman's awareness of the goods was not very general, however, we consulted and selected and purchased the goods. A roll of foil was recommended and sold to us for the vacuum cleaner, at a price of approx. CZK 600. After testing, the vacuum cleaner did not work. So we went to the store again. Demonstratively tested at the store, marked as a defective piece. We were no longer very interested in exchanging goods, unfortunately, a refund is not possible. So we were offered an exchange. After previous experience, we asked to try the goods immediately at the store - another piece also did not work. In the end, we went home with a new piece of vacuum cleaner, when we paid another approx. CZK 700 for another model. I note that we certainly did not originally intend to purchase these goods at such a price. If we knew, we would order something cheaper, for example from an e-shop, but it happened, we bought it here, a refund was not possible and we wanted to solve a working piece and the situation, so we waved our hands and paid extra. In conclusion, the vacuum cleaner we now have a new, functional, although at a price higher than we planned to invest, .. but ok - but, it is not compatible with the films that were sold to us (although it is the same brand), so wasted money, and now we will probably wallpapering the foil - I don't have time anymore, mainly but the taste and mood, to deal with this again (yes, my choice), .. but, of course we started the foil for testing and cut off part, .. when exchanging the original goods we were no longer returned the ticket on which the purchase of the foil was, bychom we would have to repack the vacuum cleaner, sacrifice our time again, and nerves and demonstratively go to the store to show the incompatibility,… and I do not assume that in view of the above and with willingness to sell , the exchange would take place without a problem, or even that I would be recommended the right goods. So I'm not willing to run out of time for this store. I give unsuitable goods to someone, I am instructed, I am a few hundred poorer, and I will buy other goods elsewhere.