Geis Parcel CZ s.r.o. - Nádražní 203

Dear Sirs, I'm actually a hostage to shipping companies because I shop in e-shops, that deliver their goods through you. It's not an easy life, but as a participant in this environment, that those who deliver to their destination have not only managed to successfully finish Driving school .... So basics like reading, writing can handle. I don't think that a well-managed telephone conversation should be what you want ... There are companies from which you receive in a single SMS with well in advance to give you time to respond, complete information. More details: when, in what time range, who - name i tel.kontakt, will deliver a shipment that can or cannot be paid by card, or change delivery date I note in a single SMS that does not delay work or speaking .... Unfortunately Your company does not seem to have enough qualified professionals, which is why I am very sorry. Because then, the activity of such a society is life complicating .... The effect of delivery is lost and the addressee forced, by inability of the communication driver, pick up the shipment at Depot. Finally, as a shipping company, I can assure you that I will be more be careful not to have to bother your employees again. Thank you for your training on how to stay alert, Joshua

Unequivocally and absolutely the worst transport company in the Czech Republic. Gold, I repeat GOLDEN Czech Post. I wanted to use them as the exclusive carrier for my eshop. They broke the first shipment right away. Another larger shipment for 15,000 was demolished by transport and it went all the way from Africa. Everything was packed perfectly. The client immediately called the driver, who refused to return and in the complaint procedure they unequivocally denied that it was my fault and no compensation was possible. How is it possible that it will come here from Africa intact and this parody of a transport company cannot transport it even within the Czech Republic? They destroyed a demonstrably rare musical instrument and arrogantly denied any guilt. I have everything photographed and we also filed a pre-litigation reminder, but unnecessarily. The second even more appalling experience was when I sent two larger merged consignments to Ostrava in mid-November. The consignment had to come by Christmas, as they were salable gifts (also rare musical instruments) with a total value of around CZK 50,000. The first came just before Christmas, but the second did not. I determined instant delivery by all means, but no one even knew where the shipment was. It is said that they refused to take her to the client at the depot in Ostrava, and then she probably returned to Prague. For several weeks (!!!) I called every day, wrote and spun as I could. When, after x weeks, I managed to call a senior official and explain to him quite emphatically that they destroyed my shop for 50,000 (shipments had to be complete) and lost everything, then within two days the package was found and unannounced brought to the lodge back to the company to the garden. But that's not the end of it. I demanded compensation from them for lost profits, because in their completely unprofessional, incredibly lax and damaging way, they destroyed a large store for me, upset my clients and lost the goods sent to everything. their reaction was, of course, not a drastic rejection of any claims for lost profits, but they allowed themselves to charge me CZK 4,500 postage with immediate payment !!! I can't describe how much they turned me on with this incredible audacity and how much I would like to have the responsible people physically available. Of course, I refused to pay anything. After all, what exactly should I pay for? That they lost my shipment? That they ruined my business and damaged my company? that their services were not performed at all because they never delivered the consignment? They even threatened to sue me and sent non-stop reminders. They resold my case to an enforcement company, which, of course, arrogantly and harshly tried to urge me to pay everything right away or it would be bad. Sure. We had to officially comment with the lawyer that in no case will we ever pay anything to this company in this case, and after repeated confirmation, they have already given peace. It all took about a year. Unfortunately, after consulting a lawyer, we dropped the lawsuits, but I still regret it. I discourage everyone from cooperating with this horribly acting and (non) functioning dummy of the transport company. One point out of five is ten more points than it deserves in the evaluation. Too bad you can't go into the red.

I JUST DO NOT RECOMMEND! This company is worse than Česká Pošta! Not only did they not send an SMS about the delivery date, but I have to find out later that they actually delivered the package to me and no one was caught ... I doubt that they ever tried to deliver the package. Rather, they wait a few days and then throw it to let the customer come for him himself. Really the worst delivery company in the Czech Republic that I have met so far. I would never vote for GEIS, but unfortunately there was no other option in my case. Perhaps similar companies will soon go bankrupt and only the normal ones will remain ... A completely non-professional company that has absolutely zero interest in fixing something or meeting the customer's needs!

I'm sorry that at least one star has to be given, because it's not even here. I think the services of this company are, on the contrary, the worst I have ever encountered. 1. Delivery day - no one showed up at the specified time. Completely outside the set time (a few hours), the driver called and said that if I am not immediately at home now (in short, I have children that I have to pick up at school, so sometimes I have to take my heels out of the house), then the package will not bring me that next day. 2. Delivery day - at noon an SMS arrived that for operational reasons the package will not be delivered this day. There will probably be no more delivery days, because I won't take the third day of the holiday anymore - moreover, who knows if this time someone from Geis would really bother with the package. So to finish it. On the third working day, Geis really delivered the package - the driver (or driver) arrived again completely outside the announced time, however, I was still at home and took over the package. However, the handover itself was the famous "icing on the cake" - the young lady said that she did not have a pencil with her and therefore she would sign the receipt of the package for me later, and it turned out that she did not even have the money to return it. Although it was a few small crowns, the negotiations speak for themselves and completely correspond to the entire course of the transaction.

If you need to deliver the shipment on time, I definitely do not recommend. You also have a better chance with Česká pošta. The company offers shops as dispensing points which I do not cooperate with at all. So you can conveniently watch a shipment that it shows undelivered, and no one can tell you where and when it will deliver the shipment. Customer service is nice, the only plus, otherwise the worst experience with a Czech carrier ...

Located in the area for Siemens Electric Motors in Mohelnice near the center, gas stations and also public and public transport. Barrier-protected access, so only Siemens, Geis employees or people with access or entry permits can access the premises.