Genus Krtkův ráj

The seller is reluctant, arrogant, he thinks about information about the products, which he does not verify anywhere, and he himself knows nothing about them. I do not recommend and will not return here.

I don't buy, I just sold through this bazaar for a long time. I always thought it was the last time, but then she went there anyway and was subsequently upset when the price at which I wanted to sell the goods decreased as much as possible, but when I looked at the price after placing on the hangers, the margin was not 40% , as it was in the "contract", but even 100%. I pointed this out a few times - and I was told - "if the thing is so nice, we tried it" but they wouldn't give me the appropriate amount. I'd rather not even know how many times and how much I was robbed like this - and I'm not alone. So if someone thinks that the bazaar is an expensive commodity, then know that the seller goes a lot below the price and buys the bazaar.

We bought the carriage and with the owner is a great chat and always comes out. As parents, we like to buy something here. They have a wide selection of carriage-clothes outfits and almost everything is ordered

I did not have the opportunity to assess my own shop and shopping, because although it was supposed to be open from 9 am, nobody was here at quarter past ten. No mention of non-standard opening hours on the door or on the Internet.

We bought a carousel over the crib, (as a result more expensive than similar on the Internet), with the seller stating at the time of sale that he played a melody for five minutes after stretching. After installation at home, we found out that even with the stretch, it plays for barely two minutes, ie the effect is the same as if a person joking around the bed nonstop. The woman bought the item on the basis of false information and the item does not fulfill the purpose for which it was purchased. In accordance with the Commercial Code, we went to return the matter, stating that the seller provided false information, ie all actions that are invalid. (§49a of the Civil Code). But the laws do not apply to sellers. He acknowledged that he had sold false information, refused to answer whether he had done so intentionally or not, acted arrogantly, but refused to return the money and forced the woman to choose other goods in the end. At least he gave us a CZK 100 discount on these goods as an apology. However, never again ... Similar goods on Alza or Malla in the end about 10-20 percent cheaper .... By the way for the picture - look at the arrogant reactions to all the negative criticisms here ... Only to deal with customers.

Solid price-quality ratio. Things could certainly be improved, but globally it can be said that this store offers parents of young children what is needed. Satisfaction for us.

By buying a pram here, you will definitely not make a mistake, a large selection of new equipment, prams and even second-hand things. Service for the purchased stroller from the owner, who willingly exchanged the prickly soul of the stroller wheel for which I thank you very much in this way. Super communication and the best help to your mother in an emergency during a pandemic, when your stroller "breaks" Thank you so much.

By no means can I recommend buying anything in this store. We bought a Baby Merc stroller. When selling, the seller praised him to the skies, what a great machine it is. Div wouldn't say a hole in your head. But obviously it was just a lie. We don't even have it for two years, he spent several weeks on complaints, moreover, we practically didn't use it during the summer and I can't absolutely imagine that this scumbag for 15,000 could last, for example, another child without completely disintegrating. From the beginning, the carriage suffered from "blacksmith". Non-functional positioning of the baby's head (we solved it ourselves - with a towel), the rivet fixing the chassis structure was cut twice. The whole structure was tilted to the side, with the child inside, the carriage could be overturned! We have also repeatedly addressed the problem of self-locking front wheels. Recognized the first time without a problem, not the second time. The seller sent us an SMS that the complaint was settled positively. Subsequently, upon collection, I learned that the defect allegedly did not manifest itself and therefore the complaint is rejected. On this basis, I called on the seller to conduct a personal investigation of the claimed defect. He would simply give us 15 minutes at any time before or after the store's opening hours (so as not to disrupt the opening hours he argued for me), during which the defect would manifest itself unequivocally and unfortunately not once. We were willing to go 100km because of that, but we don't stand up to a guy even in those stupid 15 minutes of time. He probably respects the customers who left him 15,000 for an obvious scumbag! If I omit the advice like "put a screw in there" or "put it in place" (NO! I won't really solve obvious defects with a compromise and homemade repairs in a carriage for 15 thousand!), Then the seller made several mistakes in resolving our complaints, which he will certainly be very interested in the CTIA. I tried to agree with him on a modest continuation of the complaint, but due to his absolute reluctance, we will be forced to file an initiative to investigate the whole procedure. It might also be interesting to check that the "nice and helpful" gentleman is paying the fees for using the Mole properly as his trademark. Or he just "borrowed" it, just as he will do with the confidence of his customers, from whom he will then give up with a clear conscience.