Giraffe - a healthy baby shoes

I finally found a store where I can choose quality shoes for our children. Thank you for your approach and willingness to choose. It has been our visit several times and always everything is great!

I convinced myself that praise for this business did not lie. I recommend to all mothers. If you just want the best for your children, just don't make a mistake here. Huge selection (certainly hundreds of models) of different brands, helpful staff who understands and chooses to help. In the end, there was no problem with parking when the hour in the blue zone is free. Although I am picky, but the hour was plentiful.

Good day After visiting a giraffe shop today, I was very disappointed. My wife and I wanted to choose slippers for the daughter to wear at home. From what was written on the store page how they will be happy to help us, measure the baby's foot and we will definitely choose so we were surprised. The saleswoman was quite willing, but we gave her more advice than he gave us. She didn't measure her daughter's leg, nor did she basically try to show us more than 2-3 pairs of shoes. She watched from a distance and didn't ask how they were sitting, nor did she look at my daughter's leg and what could best suit her. A deep disappointment for us. We were excited when we entered but terribly disappointed when we left. We are convinced that what is written on the web does not always apply. I don't know if we'll be back here yet. Owner's reply 7 hours ago Dear Sir, We have doubts whether you were really in our shop on the square on October 28 in Brno. Maybe you were somewhere completely different (other stores with a similar name have nothing to do with us except the assortment). On the day you mentioned, we had only one customer, in addition to satisfied customers, when there was no purchase. In this case, the couple brought new prosthetic insoles to their shoes and allegedly required a specific size from a specific brand on the recommendation of a doctor. We showed shoes in the required size from the required manufacturer in all available colors and designs. We do not consider that customers were not satisfied with the way they put on their shoes and left without a purchase. If the customer does not require a specific size and model, we will be happy to measure the legs and shoes and recommend suitable types of shoes according to our best judgment. If you need advice to the salesperson when buying, we do not comment on these customer urges on the spot, but they are as irrelevant as we would try to advise you in your job (about which we know nothing at all). We wish you more satisfaction in the future (wherever it is). Hello, your answer describes the behavior and humility towards the customer. Just doubt whether he was in any place. Imagine we were the couple. I just have to fix you, because you certainly weren't there at this time. Yes, we had prosthetic insoles size 27, but we certainly had a specific brand, they did not require a shoe manufacturer. I will not comment further on your statements, as they are distorted and untrue. You should work on good manners. Sincerely, Doric

Today I was with my son to buy shoes and I am extremely satisfied. The son who normally fights other people was completely calm and I have not seen anywhere for a long time, so kind and pleasant lady saleswoman, thank you very much.

As part of "its goodwill" (sic), the store offers a shoe change within two working days. It doesn't matter that the saleswoman forces a trustworthy grandmother with two more shoes and encourages her to leave the child straight away (apparently so that they can't be changed later). If you don't accidentally make the exchange within two days (God forbid you want to return it, which I consider to be the absolute standard nowadays!), You're out of luck. Eventually, there are accusations that the shoes are worn outside, even if this is not true (total wearing time is about 136 seconds in the living room). The logic that actually implies that the seller either accuses you of lying or that he sells the shoes he wears is not entirely friendly. Overall, this approach surprised me quite a bit. I admit that I didn't have to laugh maniacally into the owner's eyes for the comically backward business conditions, the strange Heller logic and the overall stubbornness. I sincerely apologize for this, but the truth is that we will definitely not return here. The so-called More expensive shop with worse service. well don't take it :-)) Answer to answer: this is an absurd alibis. Abrasion caused by splitting the shoe and closing it (once in the store, once at home - super quality obviously, right?). Tags already cut in the store. The owner obviously has a problem doing business with a little humility and is convinced of his flawlessness. This may be nice for choosing shoes, but as soon as you need to solve something, good luck ...

I was the first time and I will return. The young lady was willing, she explained to me which shoe was suitable for small children, she had her squirrel tested and she was rewarded. Absolutely number one for me.

Today my daughter and I were here for the first time, but certainly not for the last time - a very nice young lady and colleague, very helpful and accommodating. The daughter was grumpy, but we chose and she was already running in them at home A small shop, but full of shoes ? Thank you and we will be happy to return ?

I was with my son two months ago to choose spring shoes, he was 1.5 years old. The giraffe has a good reputation, so I expected saleswomen to advise well. I wanted closed sports shoes for running, they were only second shoes. When I wanted to measure the width of the insole and compare it with the foot, the young saleswoman was surprised that she mainly measures the length. She convinced me and I bought Ponte shoes. Unfortunately, after 2 months, I found out in other shoes that the width is very tight. That I could grow up, as an objection I do not take, must be taken into account when choosing, 2 months is a really short time. So I have expensive shoes that I can't return because they are used, but the son can no longer wear them due to the slightly turned little finger. Not for me next time.