Grand Hotel Hradec Pec pod Sněžkou - Pec pod Sněžkou 137

Name: Grand Hotel Hradec Pec pod Sněžkou - Pec pod Sněžkou 137
Address: Pec pod Sněžkou 137, 542 21 Pec pod Sněžkou, Czechia, Pec pod Sněžkou, 542, Czech

4.6/5 ★ based on 8 reviews

Contact Grand Hotel Hradec Pec pod Sněžkou

Address :	Pec pod Sněžkou 137, 542 21 Pec pod Sněžkou, Czechia
Phone :	📞 +999
Postal code :	542
Website :	https://www.grandhotelhradec.cz/
Categories :	Hotel ,
City :	Pec pod Sněžkou

Pec pod Sněžkou 137, 542 21 Pec pod Sněžkou, Czechia

Best Hotel in Czech

S	Sasha V on Google ★ ★ ★ ★ ★ Let me put this straight, 2 stars are not for the service, the price or the value. We actually enjoyed our stay in Grand Hotel. ❌ 2 stars are for nonexistent COVID related proof checks. We signed the proclamation about PCR/ vaccination but nobody bothered to check if we really had proof. Out of six guests we talked to no one was checked. I do appreciate their friendly approach but this is not the way to make guests feel safe and stop the pandemic. I certainly did not feel comfortable sitting with other 50 people during breakfast knowing that some could not have been vaccinated or tested. Hoteliers need to understand that while turning blind eye might make some guests happy will make this situation drag forever and will not bring confidence in tourism back. Otherwise I would rate the hotel 4 stars ⭐️⭐️⭐️⭐️ (food in the restaurant and the spa facilities could be better) Hope you guys get safety more serious in the future
D	Dan James on Google ★ ★ ★ ★ ★ In terms of design and style the hotel is fantastic, clearly a lot of careful thought has been put in to every detail. The rooms are amazing, clean, large with smart TVs and views of the forest. Upon arrival the staff were very welcoming but we were disappointed to hear the spa is charged after 5pm and we arrived at 530pm for just one night. However Lenka at the front desk was kind enough to speak with the spa staff and allow us in so we could enjoy one of the main reason we booked the hotel. So many thanks to her, her service and manner was impeccable. The restaurant is a great setting, great service and prices are ok for the area and level. The food was good but perhaps could he improved a little, if we are nitpicking. Breakfast is excellent, one of the best buffet style we've enjoyed. Upon check out the service at the front desk with a trainee was not as welcoming as the first day, but didnt spoil the visit.
E	Edward Nacchan Bloom on Google ★ ★ ★ ★ ★ This hotel made us a great day!!!! Great customer service, nice and clean room, testament and bar… there’s only one thing which not good was, just we forgot to bring a swimwear for wellness…so we will bring a swimwear next time!!!! Can’t wait to stay there again :-))
C	Caryn Khoo on Google ★ ★ ★ ★ ★ Thoughtful customer journey and experience the moment you arrived at their doorstop up until you check out! Service was top notch, rooms were well renovated and a lot of attention to the slightest detail on smart architecture. Please do enjoy a meal at their restaurant as their head chef has an extensive portfolio and their food does not disappoint (and their private wellness!)
Y	Yuliia Pashentseva on Google ★ ★ ★ ★ ★ I liked our stay at this hotel. The room was clean and stylish. The complement by their restaurant was waiting for us when we arrived. Unfortunately, mattress and pillows were extremely uncomfortable. Water drained slowly in a shower.
R	Repatriation EU / Репатриация EU on Google ★ ★ ★ ★ ★ Špatné služby v hotelu na recepci. MOŽNÝ PODVOD Bad service at the hotel at the reception. POSSIBLE FRAUD Manažer Martyna (09.09.2021) did not give information about the deposit in advance!!! It was like cheating!!! Information about the deposit should be told in advance !!! Not a pleasant smell in the shower. And not after the main payment!!! The windows in the room are dirty (Sklo v místnosti špinavé) NEDOPORUČUJI! NIE POLECAM! I DON'T RECOMMEND THIS PLACE! Not a satisfied customer!!!
P	Pavel Krejsa on Google ★ ★ ★ ★ ★ This is just amazing place. Newly built hotel with really great and simple interior. Food is superb a and based on local ingredients. Service is always helpful and top quality. Fun fact, if you don't like default pillows you can choose another one from "Pillows menu" at reception desk. Pillows will.be delivered to your room at no additional price.
M	Marcelo X on Google ★ ★ ★ ★ ★ Great hotel for a fair "high" price. The service is great and the room is very cosy, big and we'll decorated. All employees speak English and thy are very polite. There is a spa here :)