HARKO Ltd. - Trávník 140

Absolute satisfaction

Wide range of goods, helpful and prompt staff

Maji vsecko co Vam treba :)

Very poor interior studio services. Failure to meet delivery deadlines for months, incomplete deliveries, very poor communication - one will never know the true state of affairs. If you don't want to lose your temper, look elsewhere.

Who does not want to waste time, to look elsewhere. I ordered a mesh on the eshop. I waited for 14 days, then they called me to pick him up. The day I was supposed to arrive, they called for a wire at a different price. Significantly more expensive. So I do not have the lost time and the mesh. A bunch of amateur traffickers. I definitely do not recommend.

I have very good experience with Harko, especially with Mr. Zikmund - water-topo specialist, he advised us with the choice of radiator and ordered atypical dimension directly in Korado factory - even without any backup. Picking up in Otrokovice is also impeccable, including assistance with loading into the car. for comparison, I mention the price of the same radiator at Ptáček Uherský Ostroh 7.150 CZK, Harko delivered it for 3.111 CZK. So I recommend it to 100% - such a combination of nice people and good prices is little visible today

I ordered two radiators, one 230 cm long and the other 120 cm, from the seller Harko s.r.o., the operator of thevatatatopeni.cz, the consignment was delivered in a short time by the carrier DHL Freight on a pallet 150 cm long. Since the driver behaved quite strangely and clumsily (he bumped into other things in the car with a climber, he bounced off the threshold of our garage ...), I thoroughly checked that something was not beaten, crushed and so on. The radiators were postponed to their future location and everything seemed fine until the time of assembly, which took place after a week - the longer radiator was damaged - bent, which was not visible at all before unpacking the foil. My tip on how the damage occurred is that during the transport of the drivers to the radiator, which exceeded the pallet at both ends by 40 cm, it rose and thus bent it ... and maybe the radiator was already bent at the dealer who was trying to get rid of it. I took the damage and immediately sent the photos to the seller, who removed the complaint by saying that the report was not made within three days and the complaint is unjustified. At my request (based on DHL customer support recommendations) the seller complained about the shipment and after two months (they say they have a lot of complaints :-) only after delivery. If I did not try to solve it in a decent way, but in a way à la Harko s.r.o. - the radiator was returned to them within the legal deadline of two weeks and he pretended that I did not know of any damage, I would do better. In conclusion, the seller did not secure the shipment for transport and refuses to acknowledge his mistake. The seller is unserious, it pays to use it only as a last resort with payment upon delivery and in case of any doubt to reject the shipment.