HECHT specialista na zahradu - Brno - Podolí 474

I was very satisfied, the staff was helpful. My order was processed immediately. I can only recommend this store.

Buying a lawn mower everything is fine, but after paying me it was announced that I have 10w40 oil somewhere to buy that they do not have it but everywhere else yes .... well honestly if I went to buy a car and they did not have oil in a new car to buy it at competition ... well I don't know I don't know special politics

I really appreciate the staff! I've been shopping here a few times, and always after paying the salesman took me to the exhibited piece and explained everything to me - what and how, what to watch out for, where to lubricate, when to lubricate, how to prolong life (not as in other style shops "when problems arise, buy a new one"). As in this store, it should work everywhere. I'm glad to be back. The products meet expectations, they definitely pay off for that price. And at worst, there is service at the back of the store, and legend has it that they can fix everything, but I don't know, because I've never needed service before, because I've always been instructed on how to take care of the device before the season so that service isn't needed. Thanks again!

The salesman was not willing at all .... Although he ran to us with the fact that he can help us, but he did not tell us anything about the product, he just connected it ... Then he looked for something, went back and in the meantime another salesman who told us how to do it actually works ... Then he came back, we paid, he handed out the guarantee certificate and looked into the pc ... We ask if that's all and he does. At all, he would say thank you. Goodbye ... Nothing ... You leave a considerable amount there and you don't even hear D. Unprofessional approach! He didn't even pack the product for us, he didn't inform us at all that he was actually selling us the exhibited piece ... We arrived home and found out that the product was not complete, so an immediate turn to the store. A very pleasant, helpful and kind young saleswoman has already paid attention to that ... 180 ° better approach than from a gentleman with bad Czech.

Absolutely negative experience with the Brno branch. My order was confirmed on 25.5.2022 with the proviso that as soon as the booked goods are ready, I will be asked to pick you up (own transport chosen). When nothing happened for almost 14 days, I called the store in Brno on June 6, 2022 and there the lady told me that the goods are not in the central warehouse and will not be, that only 1 piece is displayed in the store in Velké Meziříčí and "willingly" offered if I did not want to cancel the order, which I refused. She subsequently told me that she was unable to transport the assembled bench from Velké Meziříčí, that the goods were large (180 x 180 x 74 cm) and that no one would take them for transport. So I arranged the collection and transport of goods from Velké Meziříčí to Brno myself, because basically I had nothing left, even though I had, given the price of the goods over 10 thousand. CZK free shipping. Due to this experience with a completely reluctant approach of the staff, I will not use the HECHT company in Brno for any further purchases and I cannot recommend the Brno branch of HECHT to my friends either. The approach of the staff in Velké Meziříčí, on the other hand, was absolutely professional and helpful, and the sellers also assured me that transport from Velké Meziříčí to the Brno branch - provided by HECHT - would not be a problem.