Horácké autodružstvo Trebic - Brněnská 123

Very nice showroom, especially the staff in the Department of spare parts and acceptance technicians are friendly, helpful and fans to cars, making conversation with them much easier and more enjoyable than elsewhere, where it has only a job. Huge positive is the fact that it holds the spare parts on older cars. I hope that this will not stop.

Decent behavior, effort to meet. Work done well, sometimes a small but pleasing bonus. Satisfaction for me. Needless to say, always! After embarrassing and annoying experiences in several branded services, I definitely anchored here. Although I'm not the closest.

Buying a car through a Škoda Plus - Certified car. Friendly and pleasant behavior, without a single problem. Thumbs up!

In terms of access and service, I must say that great satisfaction. The only thing missing in the salon is a place for customers who are not local and are waiting for the service to be done.

I was very disappointed after visiting this seller! After buying a used Škoda Octavia, I needed some information and advice. , explained everything and advised. So if to Škoda, then Autosalon F3K!

Pleasant environment and even better operation. Willingness and talent for sale. Satisfaction.

I had a defect in the vehicle (later found as a defective spark plug) when the vehicle had no power and the engine light was flashing. At that moment I was about 150km from home. As part of the extended Škoda Mobility warranty, I called the infoline, where they arranged to be towed to the nearest service center, where they would repair and lend me another vehicle during the repair. At around 10 am I was taken to the Horácký autodružstvo Třebíč. Here the receptionist wrote to me and handed me a replacement vehicle stating that if the vehicle defect is caused by external influences (eg: bitten animal cables) I will pay for the replacement vehicle myself and if not, this will be paid by Škoda within the extended mobility damage guarantees. I agreed to this when the technician told me that someone would look into it during the day and let me know what the fault was and what caused it so that I would know who would pay for the replacement vehicle. At around 15:10 I had to call the service myself to find out what it looks like (they close at 16:00). The Lord told me that the spark plug was defective, and therefore he would pay for a spare Škoda vehicle, and that I could immediately come to my vehicle that it was ready. In 2 min. phone that the vehicle is not ready, that the lord only has papers, but the vehicle is not ready that he will call tomorrow morning. So I drove 150km home and I was ready to arrive at the service station for my vehicle the next day. The next day, I called about 7:15 a.m. to find out if I should arrive today or the next day. The Lord said he would find out in the workshop and call immediately. After 40 min. I called again, so it looks like. I was told that I had not been ordered and that two mechanics had fallen ill, but that the vehicle would be ready during the morning. I tried to explain to the gentleman that I'm not in a hurry to fix it, but I need to know if I should arrive today or another day because I really didn't want to go 2 hours just for nothing. Finally, around 10:00 a.m., the master called me in an emotionally unpleasant tone that the vehicle was ready. I was already on my way at the time, when I arrived at about 11:00 am. The vehicle was then handed over to me by another technician, who told me that a colleague had to go somewhere away (a colleague kept a sweatshirt on his chair, so I don't know where he went somewhere in 5 steps without clothes). I signed the papers and drove away. Without my urgencies, I wouldn't even know what the vehicle is like or when the vehicle will be repaired, even though I explained to the master that I had 2 hours to get to them, in short, I didn't care. When renting a replacement vehicle, I was told that the vehicle was fully refueled and that I should return it fully refueled. However, when I got into the vehicle, I noticed that about 100km has been driven since the last refueling (opposite is the pump where you can refuel), with consumption according to the on-board computer 6l per 100km was about 6l less in the tank than the tank is full. I took a picture so I could show it to the technician. When handing over the spare car, I refueled as full as I should have and then I told the technician that the vehicle was not fully refueled, so I refueled about 6 liters more. I said straight away that I'm not dealing with money, but it's a bit of a stupid business card and it would be good to check the vehicle from people better. The technician told me he wouldn't make it. He apologized to me for this situation and that was it. No one even thought of compensating me for this money. Finally, I would like to add that I am very disappointed with the whole meeting of the Horácký autodružstvo Třebíč and I would definitely not recommend it to any of my acquaintances. I will definitely not come here next time with any problem, and if any extraordinary defect happens to me again near this car team, I will be happy to pay for the towing (even though I have it secured for free under the Škoda Mobility Guarantee) and will be towed anywhere else.

Mr. Jánský's very friendly approach when buying a used car. Even after buying a car, he answers the questions that arose afterwards.