Interior doors ERKADO

The door looks nice, it's not completely expensive. But before you buy them, consider installation directly from the manufacturer. This can help you avoid various problems. If you start the assembly (just screw the cover), then it is no longer possible to file a complaint. Therefore, I strongly recommend to check everything with an eagle's eye before the assembly itself. It happened to us and what happened was tedious for both parties. However, we finally agreed and everything should be fixed. The door should contain Czech instructions, where everything is explained, but during our delivery it was only Polish. This should be corrected.

OK for me, the door looks as it should, it runs as it should, the assembly is quick and clean, the action is trouble-free and helpful, I needed to wait about 3 weeks for the assembly due to other furniture and they came out to accommodate me.

Bought sliding doors (sliders). The quality is terrible. Assembly instructions are confusing. I really do not recommend.

As we were not recommended to choose SAPELLI before choosing the door brand and Erkádo was recommended to us by the construction company, we chose this company. Deciding again, we will definitely choose Sapelli. :) After the doors were installed for us after long complications, the construction company told us that Erkádo actually recommended them after a short experience and that they had already terminated their cooperation with them after the first 3 orders due to poor quality. : - / We had big fears about Polish production and those fears were justified. When they brought us the doors and doorframes and took them out of the boxes, they immediately unpacked them again, because as the technicians themselves acknowledged on the spot, 4 out of 5 doors and 5 out of 5 doorframes had unacceptable and very visible defects and defects. So after we waited for a few months at the door, they took them away before assembly. We were told at the infoline that this would be resolved as a complaint and therefore have a legal 30 days to process (even if the products were not handed over, because they were all defective). When, after about another 3 weeks at the infoline, we wanted to find out what it looks like with our "complaint" that living in an apartment without a door (even those on the toilet) is really complicated and the whole production by them has been going on for several months, so we were told that they have 30 days by law and still have legal time. Subsequently, another 2 weeks passed (ie after the legal deadline) and finally someone called out that they would like to come and install the door in the next 2 weeks or so. When the door with the door frames arrived, the door was already in order, however, not one door frame had defects, but we did not have the strength to solve it. As a compensation, we received a small discount, however, the quality of the door is really low, especially when viewed closely, and we would definitely not choose this company when making further decisions.

We bought 8 doors type Brussels, Prague. We waited for delivery for about 2 months, which we knew in advance. The driver speaks a foreign language and called 3 hours before the deadline, with the threat that if we do not arrive immediately, he will take the door :-D (we put the door in a cottage where we do not live permanently). Upon delivery, we noticed a damaged door, the driver promptly resolved at a discount. Unfortunately, it was only after unpacking that we noticed that the other glass doors were cracked. On the next door, after unpacking, we noticed that they are glazed in many places. We put the door in steel door frames DEK, when 6 doors did not fit into the hole for the shooter and we had to adjust the door frames. The hinge holes at the two doors are drilled wider than the hinge itself, so they do not hold in the hole. At one door, there was an arrow in the door insert upside down. We painted the door safely. varnish, adjusted, repaired and they are nice, for the price it goes, but it's pretty much on the edge. Who expects to simply put on a new door, avoid the arcade :-D

An absolute disaster, the doors in stock, which delivered on time, but with completely different parts, so the door can not be fitted. Subsequent waiting for the delivery of parts for about a month at the door, which is unreasonably overpriced and mainly according to the data of the seller in stock. So I would call it an absolute deception of the customer! I DO NOT RECOMMEND SHOPING !!!

Unfortunately, I have to share an unpleasant experience. I had to return the first order, because according to the dimensions of the construction openings, the lady at the headquarters recommended a smaller door (instead of 80s 70t - with a construction opening of 89cm. Of course the door did not sit, so return. Furthermore, waiting another two months for the new door, which according to the lady on the phone is almost sold out, the sentence almost sold out means for her, we do not have them, because someone else ordered them. So no more complaints, it would probably be enough for someone to come from them and drill the holes, but no, they will arrange a ride back to them, all of a sudden! I am told that today Mr. did not make it, that another day but the drive, which is very impractical for me, but I wrote that in the worst case, I can pass the door at any time before 3 p.m. eozval, to no e-mail. So I have a door for 12,000 that I can't put on. Bravo, I do not highly recommend!

We got scratched door frames. The Complaints Department did not want to solve it. The doors were purchased in advance at the beginning of the renovation due to the upcoming inflation and were installed after several months. After the workers were assembled, they did not solve the problem, and I did not discover it until a few days later. The company's position is such that they are not to blame. However, I do not recommend their services, order their installation service to avoid similar problems. Although it is not a guarantee either…