JAF HOLZ spol. s r.o.

Super timber trade. Large selection of wood, OSB, laminate, etc. High-quality construction screws Rapi-tec.

Very good dealings with customers

Making a new solid wood kitchen door that your wife destroyed with a single Kung Fu kick is not such a problem, but if you have the right kind of wood so that the result of your efforts is not, as they say, like a fist to the eye. And when it comes to the structure of acacia wood, the problem is in the world. Fortunately, a well-known carpenter advised me of this address, where I bought the appropriate veneer on top of the DIY store and the door is born. Pleasant people, a large selection of what you want.

Nice and helpful staff, they explained everything and took care of us. I definitely recommend.

I ordered floorboards 19x146x4000mm A / B. Today I unpacked to find out that they are 17.3 mm. Measured by a drawer. I'm calling Rokycany. The company's statement is that it is at the lower limit of tolerance and that I am the first to mind. Yes, it doesn't matter. In Austria or Germany, the Jaf would not allow it. I have never seen such ugly floorboards. In fact, he saw, in Baumax, at least they write in small print that they were B / C. Now I don't know what to charge the customer? 17 or 19 ?? I'll pay Jaffa 19.Today I really get mad .. II. No warnings, no apologies, just sorry. Joinery Flekal, formerly Holzart s. R. O II. Part - today I got a call from a sales representative Mr. Kesner. A completely different action, explained, an apology. A man in his place.

I can't recommend, not only will I lose almost the whole day when buying the material, because it really takes an incredibly long time before the material is released to you, but the quality of the service is almost appalling. I'm mainly talking about sales managers, the lady who is in the store is OK. So that the customer has been asking for almost two years whether he can buy material from this company, I find it really unfortunate. (I talk about the approach to buying lumber and veneer in a small volume, unfortunately their lack of interest in communicating and offering services, convinced me to shop elsewhere) If the seller approaches the style "You need material, not us" I see no reason to buy from him. Answer: I have been away from work for a long time for health and family reasons. It's nice that you point out the late payment in this way (probably as an attempt to point out that my review is not relevant) The interest on your part was aroused by this review, until then silence. Just to clarify what was more specific in my case. First I created a registration, I was assigned a trademark and then nothing happened for almost a year. Then I tried again with the fact that I personally went to the branch, it was more successful and I even got to the prices and the portal. I have talked to my trademark about 6 times during that time and I have always mentioned that I need access to lumber and veneers on your portal, I do not have it until today. Only during about the second conversation did I receive a pdf price list of carpentry lumber, I have to admit. I don't think I would be a demanding customer, on the contrary, I just need access to the portal and I go alone without the need for assistance. It is a real pity, I believe that you have a rich stock and offer, but in my case the service and prices are insufficient. It's just an expression of my opinion and experience, I don't want to attack OZ or JAF employees in any way, of course they always had a decent time with me, we're just people and I understand that sometimes someone doesn't have a day but communication has always been decent. I myself have done trademarks before and I know very well what this work brings.

I am extremely satisfied with the approach of the staff in the store. The lady took care of us, showed us everything, advised us, helped us, explained why we should buy a granite sink rather than a plastic one. She showed us the drawers and their benefits. She provided us with catalogs at home so that we could choose handles, etc., things we didn't have time to choose directly in the store. She immediately looked at whether the goods were in stock or not and printed out a price offer. This is how I imagine the approach to clients - I point out, I am not a large customer, but only an ordinary customer.