JDR Testing s.r.o. - Brandýs nad Labem

48 hours long away and the results nowhere ?

After two days the pcr results nowhere and no communication

I join the negative reviews. I needed a certificate for my employer and I have nothing. Nobody responds to mail and phone!

Unfortunately you can't give 0 * In November (one month in advance) 4 reservations were made, which were subsequently confirmed by email. However, the sampling point (OM) was closed on the day of testing. Nobody contacted us about cancellation, reordering NOTHING! The phone number could not be called. A retrospective check of the website regarding the new opening hours of OM, no notification ... on the contrary, it was possible to re-order (for the date when OM was closed). Subsequently, a complaint was sent via email and data box .. month without reply. I tried to call the Pilsen branch again, but without success. Eventually, I called the branch in Brandýs nad Labem, where I was told that they were simply closed, but all clients were called. When asked why the reservations were confirmed, why no one from the Pilsen branch contacted us about the closure of OM, why no one responded to the email .. the lady was not able to answer. They say they will check with the Pilsen branch and someone will contact me. A message was then sent to me: "Hello, based on your call, we have checked the situation. During the holiday we had to follow the opening hours of the laboratory, so we changed the opening hours at the beginning of December. We are sorry for occured complications. Regards, JDR testing. " Therefore, the opening hours of the branch were changed without notice. However, information about the closure of OM was not published anywhere !!! On December 24 (day of departure) it was no longer possible for anyone to perform the tests without prior reservation. (only the airport approx. 12,000, - 4 times test), forfeited tickets, accommodation, several thousand damage, spoiled holidays. It therefore follows from the situation that the GTC have clearly been violated! "2.4 Any change or amendment to the contractual conditions of the Contract proposed by the Client is effective only in the case of explicit, written acceptance by the Provider, unless otherwise stated below." „5.2 The Services are always provided to the Client at the collection point chosen by the Client and, if possible, at the time chosen by the Client when making the Reservation. In the event of an event that could not have been foreseen or expected, which would prevent the provision of the Service at the place and time according to Of the Contract, the Provider will offer the Client an alternative date and / or collection point. " On 22.3.2021 name change from Fashion & Accessories.s.r.o. At JDR testing s.r.o ... that probably speaks for itself. CEO Jaroslav Vobořil, ID 24683108 Thanks again to the whole JDR testing team.