Jeweler U Lock

4.4/5 based on 8 reviews

Contact Jeweler U Lock


U Zámku 2411, 415 01 Teplice, Czechia
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Ajka on Google

Velmi ochotné a vstřícné jednání majitele při řešení vadu na jednom ze snubních prstenů.
Very helpful and helpful behavior of the owner in solving the defect on one of the wedding rings.
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Lída Sadílková on Google

Velmi ochotná a milá zlatnice. Ať už šlo o čistění, opravu nebo koupi zboží. Velký výběr. Škoda jen těch webových stránek.
Very helpful and nice goldsmith. Whether cleaning, repairing or buying goods. Great choice. Pity only those websites.
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Jakub Lašek on Google

S přítelkyní jsme si zde chtěli nechat vyrobit snubní prsteny, ale nakonec k tomu ani nedošlo. Za 3 měsíce nebyli schopni prsteny vyrobit. Nejprve nám pan majitel po měsíci oznámil, že se prsteny ztratily, poté, po dalším měsíci jsme byli pozvání na zkoušku prstenů, které však už byly osázeny kameny a ještě ve špatném poctu (měly se zasazovat až po této zkoušce). Na to nám majitel p. Vondrák slíbil, že prsteny budou za 2 týdny. Ani po dvou týdnech však prsteny nebyly a majitel prakticky přestal komunikovat. Nakonec jsme tedy od obchodu ustoupili a to stejné radím případným zájemcům. Komunikace ze strany obchodu byla opravdu žalostná.
My girlfriend and I wanted to make wedding rings here, but in the end it didn't happen. In 3 months they were unable to make the rings. First, the owner told us after a month that the rings were lost, then, after another month, we were invited to test the rings, but they were already planted with stones and still in bad honor (should be planted after this test). The owner Mr. Vondrák promised us that the rings will be in 2 weeks. Even after two weeks, however, the rings were not and the owner virtually stopped communicating. In the end, we withdrew from the business and I advise potential customers. Communication from the side of business was really pitiful.
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Tomas Tomas on Google

Prstynky jsme meli na prani a pan Vondrak nam vyhovel ve vsech smerech na 100%. Jsme maximalne spokojeni a doporucujeme kazdemu, kdo planuje porizeni prstenu nebo zrealizovani vlastniho napadu. Moooc dekujeme
We had our rings washed and Mr. Vondrak complied with us 100% in all directions. We are extremely satisfied and we recommend to anyone who plans to buy a ring or carry out their own attack. Thank you very much
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Milan Pokorný on Google

Dnes jsem zde nakoupil a i nechal opravit hodinky. Pán i paní vstřícní. Hodinky odmítli v Krupské v hodinářství Atmos opravit, tady neodmítli
Today I bought here and had my watch repaired. The lord and the lady are accommodating. They refused to repair the watch in Krupská in the Atmos watchmaking, they did not refuse here
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jan babacek on Google

Dnesni pristup k zakaznickemu servisu pani prodavacky bych hodnotil jako velmi slaby. Odesel jsem bez nakupu i pres fakt, ze jsem byl k zakoupeni prstenu predem rozhodnut. Neochota a lehka jizlivost obsluhy me ale odradila i od zkouseni ci prohlidky cehokoliv dalsiho v obchode. Skoda, jinak velmi pekne zbozi a uzasne ceny. I would say that my today's experience of customer service was very poor. I left the shop without any purchase despite the fact that I was already convinced about buying a piece from a window display or trying anything else. Shame as they have very nice pieces there and great prices.
I would evaluate today's approach to the sales service of the saleswoman as very weak. I sent without a purchase despite the fact that I was determined to buy the ring in advance. However, the reluctance and slight annoyance of the staff discouraged me from trying or inspecting anything else in the store. It's a pity, otherwise very nice goods and amazing prices. I would say that my today's experience of customer service was very poor. I left the shop without any purchase despite the fact that I was already convinced about buying a piece from a window display or trying anything else. Shame as they have very nice pieces there and great prices.
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Maruška Veselá on Google

Původně jsem recenzi psát nechtěla, ale po konzultaci se zlatnikem mi to nedá. Nechávali jsme si zde dělat snubní prsteny. Domluva zmatená, polovinu řešila paní, druhou polovinu pan. nakonec nám dodali můj prsten úplně jiný, než jsem chtěla. Trvalo jim to necelé 2 měsíce. Nechala jsem to být, jelikož jsme měli necelý měsíc před svatbou a nemela jsem důvěru v to, že to stihnou předělat. (teď toho lituji), v černém rhodiu nevypadal tak špatně, teď vypadá jako z pouti. dodali jsme téměř 24 g zlata a stejně jsme doplaceli 5.000,- a to jsme nemeli žádné složité prsteny. Manžel 4mm hladký, já 2mm s 5ti diamaty( cena za 1 je 800-1000). Váha prstýnků je 7g. V jiné dílně nám bylo řečeno, že by nám peníze ještě vraceli. Nechali jsme si je potáhnout černým rhodiem a již v den svatby jsem měla ten svůj úplně osoupany, dokonce mi obarvil prst. Po konzultaci se zlatnikem vím, že černé rhodium má životnost půl roku až rok, ne půl dne. Lituji, že jsme si nechali prstýnky dělat tady a hlavně lituji toho, že jsem si ten svůj nenechala předělat, vypadá opravdu strašně.
Originally, I didn't want to write a review, but after consulting with a goldsmith, I can't give it to me. We had our wedding rings made here. The agreement was confused, half was dealt with by the lady, the other half by the lady. in the end they gave us my ring completely different than I wanted. It took them less than 2 months. I let it be because we had less than a month before the wedding and I didn't have confidence that they would be able to remake it. (I regret it now), in black rhodium he didn't look so bad, now he looks like a pilgrimage. we delivered almost 24 g of gold and repaid 5,000 in the same way, and we didn't have any complicated rings. Husband 4mm smooth, I 2mm with 5 diamonds (price for 1 is 800-1000). The weight of the rings is 7g. In another workshop we were told that they would still return the money to us. We had them coated with black rhodium and already on the day of the wedding I had my own completely peeled off, my finger even colored. After consulting a goldsmith, I know that black rhodium has a lifespan of half a year to a year, not half a day. I'm sorry we had the rings made here and most of all I'm sorry I didn't have my own remade, it looks really awful.
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Daniel Zrebný on Google

Chcel som pre priateľku vyrobiť šperk z jej obľúbenej knihy. A našiel som toto zlatníctvo a splnilo moje požiadavky úplne dokonale. Profesionálny prístup a ochota pomôcť Vám pri výbere materiálu na šperk. Nehovoriac o tom že som len poslal obrázok ako by to malo vyzerať a jeho rozmer a to úplne stačilo. Nesmierne Vám ďakujem za dokonale odvedenú prácu.
I wanted to make a piece of jewelry for her girlfriend from her favorite book. And I found this goldsmith shop and it met my requirements perfectly. Professional approach and willingness to help you choose the material for jewelry. Not to mention that I just sent a picture of what it should look like and its size, and that was enough. Thank you very much for a perfect job.

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