JYSK s.r.o. - centrála společnosti

They have various domestic shawls and something for the outdoors and the garden. I looked at the benches, but I didn't choose any. Jysk stores are smaller than an unnamed competition, I appreciate that they are in more places and so at hand. Otherwise, nothing special.

A well-stocked shop, it is good to book and pick up the goods in advance, that is, if you know what you need and are not just looking for inspiration. There are many things to do at a small shop, including outdoor seating, so the aisles are very narrow. The car park is very small, about 3 cars, so if you do not have a big purchase, it can also park near a nearby LIDL. But I can recommend a shop for me

House delivery ordered. For the price of 130 CZK, I still have to go somewhere and pull the heavy things myself and pay for extra transport. really great service! I don't understand why you offer it at all when it doesn't work. Nevermore!

I praise the professional approach of the store manager in Žilina ul. Attachments ZOC Max. Perfect complaint handling, thank you. 12/15/2013

The worst shop in the world, I bought a bed and a middle rung not that she bent into a V, she bent into a double W…. I also bought a sofa there, the back rail bent half…. Simply put, JYSK makes furniture that is expensive for free

If it were possible to give zero stars, I would use it. Bed ordered IN STOCK via the Internet, one and a half months before Easter. Bed for a visit. After about a week, it was announced that the goods had been handed over to Rhenus for transport. The company does not use another transport company. The company delivers only on Saturday (!). The first date agreed, on the day of delivery, an SMS arrived that their car had broken down and they would not arrive. A week later the bed was brought. Four packages, according to the delivery note in order. When we started assembling, we found that Jysk had sent us several boxes of completely unrelated parts from different beds. After the complaint, we agreed that they would take the wrong shipment and bring the right goods. It was handed over to Rhenus again. The first date, again on Saturday morning, text that their car broke down and they didn't come. I made another appointment on Wednesday (that was today), with the fact that I wrote two messages to the dispatch center that I needed to deliver the goods at the end of their scheduled delivery at 1 p.m. At ten o'clock in the morning, the drivers called to say they were in front of the house. I requested that the delivery time be adhered to. By a quarter to two, the drivers were on their way home, they hadn't brought the bed. Communication with the control room is catastrophic. I do not recommend anyone to order anything with the import. Maybe buy a towel in Jysk, but definitely not furniture.

On December 4, I made and paid for a chest of drawers, two laundry baskets and a bench with storage space. Benches and baskets are for us, the chest of drawers was for my grandmother, who already has several of these chests of drawers and wanted to increase the storage space. Of course it was a Christmas present. I was a little surprised that after sending the order, I did not receive an order confirmation in the mailbox, but only a confirmation from the GOPAY payment gateway about the payment. Well, I thought the order confirmation would arrive when someone processed and confirmed it. Then I forgot about it, and I remembered after about 14 days, or rather I was reminded by my wife when we were packing and sorting presents - where is the chest of drawers? I called 18.12. to the JYSK customer line, and after a brief explanation, I was assured that he would find out and let you know everything. He called me back in a few minutes to apologize, but the payment was not matched to the order and more information will tell me on Monday that he will respond. On Monday 20.12. The gentleman really called me in the morning that the payment had been traced and that everything had already been matched and the goods would arrive at the branch in Hradec 28.12. and that he apologizes very much, but he can't do anything else about it. He also offered me an alternative in the form of another chest of drawers (the other goods were in stock at the store where we wanted to take them). Unfortunately, my grandmother wanted this one (color, layout, etc.), I was offered a chest of drawers at another branch and that I could drive there (about 80 km). So I led him out of the mistake that I would not go anywhere and that the goods were delivered within 11 working days (which was December 20) and let the goods be forwarded to DPD, for example ..... the answer was that unfortunately it is not possible ( how can not be?!?!?!). We had a trip to the grandmother planned for 26.12. but we agreed to postpone it for a week and stop by on Sunday after New Year's Eve. We thwarted the plan and planned the trip to Grandma on 2.1. when my wife and I both had time off work. 2.1. we got in the car and set off for our grandmother, saying that on the way we would take it through JYSK and pick up the chest of drawers and the rest of the stuff. The mistake that the goods are already in stock and ready for delivery, I was brought out by the store staff, who again apologized to me that the goods are not here (respectively, there were probably benches and baskets that were in stock, but there is still no chest of drawers, o which goes first and foremost). So again, nothing. So we reached our grandmother, even without a chest of drawers. When we arrived home, I found a message in the email that the goods will be delivered to the store no earlier than January 11. and I will be informed of the delivery by email and SMS. I called the customer line and complained about the non-delivery of the goods ordered a month ago. I was offered a discount card with CZK 200. This came to me as a very poor replacement, given that the ordered goods were currently discounted (instead of the original 5498 CZK, I would now buy the same goods for 5248 CZK. So 250 CZK cheaper). When I said that if I made a new order, I would be better off than with the card, they raised the offered amount to 500 CZK on the gift card. So even that seemed to me to be very inadequate, given the unnecessarily messy plans for Christmas and, in the end, the same journey without a single gift. I informed them that I want to cancel the order or I am willing to accept a CZK 700 gift card, after which I was informed that they would cancel the order. So, for me, a completely outrageous agreement with the business. At the same time, it was enough if, when finding out the problem (December 20), they ordered a pick-up from DPD, for example, to the store where the chest of drawers was and delivery to the store of our choice. Everything would be perfectly fine.