KASAmax EU s.r.o.

I have three cashes from them and I am satisfied for a long time. I bought my first cash register six years ago and it still works.

I am very satisfied with KASAmax. I have purchased the program for a while, but I have to praise the boys that whenever I call the support line, they will immediately advise me without any problems. For the same money, I did not find anything similar on the Internet. Great job! Novel!

I have been using the application for more than two years and so far I am very satisfied. I used to use another one and pay exorbitant fees for the same thing that Kasamax can do. I can recommend.

I bought the cheapest small printer for receipts MAXprint 58A - Rongta RP 58 B. The shipment was dispatched the same day, but thanks to the carelessness of the driver from PPL, who left it at the delivery point instead of delivery, where he would have to walk 100 meters. the phone number didn't bother to let me know. Unfortunately, during the expedition, they probably inadvertently forgot to add instructions and a CD with the driver, it can just happen. I called the number on the invoice and was pleasantly surprised by the willingness with which Mr. Laštovica's employee handled the matter. In the end, we agreed that a service technician would call me in a moment and perform the installation remotely in a moment, of course, completely free and in perfect comfort. The printer works perfectly and I am satisfied. I recommend this company only for the approach to solving the problem, which is sometimes not the case with other companies and very reasonable prices.

We have been using the product for about 2 years, including stock management. The first thing that stopped me after buying the "boxed version" in Makro was the fact that it is not possible to run the USB cash register on multiple devices. At the same time, it was one of the parameters that was mentioned and for me the main reason why I bought it, so all the price lists, etc .. I could not "knock" from home, but I had to be at a restaurant. In the last period, the cash register has stopped working twice. Our external technician found that the problem is in the cash register (sw) and not on the side of our PC. No one was interested in calling Kasamax that the product did not work for them. All it takes is to connect through Teams. for a reward of about CZK 1,000, or I have to subscribe to a "bargain" tariff. (Damn, I don't want any tariff, I want the cash register to work). I accepted it at first. Secondly, when telling the technician on the phone, I already told the technician that I wanted to know the cause of the cash register crash and know exactly what happened. The only thing was, he started the cash register again so far, and in 10 minutes I had an invoice for 1000 without VAT in the mail. I did not pay the invoice and I was "punished" by shutting down the system remotely and by e-mail that when we pay, the system will work again. Ok, invoice paid. I ended the system and switched to another solution, where they have a better relationship with customers, so I had no problem buying a warehouse and 6 cash registers for new branches. I could also describe fairy tales here, when before shutting down the system I was "allegedly" warned several times that it will be turned off - after an e-mail notification of this lie, no reaction, but I will not solve it ...

I do not recommend, in the application on a mobile phone with a lifetime license, all data, items for billing, deadlines ... just everything has completely disappeared out of nowhere without any warning. I could not issue a receipt to the client and had to return to the paper receipt. I did not call the serviceman on the working day during the hours they state. On a regular telephone line, they offered me a solution (in my opinion, a burn-in), where I have to - if I want the data back - buy their remote administration for either 6 or 12 months, my brother an amount between 1-2 thousand. And synchronization is supposed to bring me back. I quote - if you have not purchased a remote administration, there is actually nothing there and nothing is synchronizing for you again. Sync can't be turned off, it's automatic. Or I have to tap everything into my mobile phone by myself ... great idea ... and then when their automatic synchronization turns on, it will probably disappear again. Approach to terrible - don't bother me anymore, I have another customer here (and I'm not a customer or what?), A constantly twisted phrase "we can't do anything for you, I'll repeat it for you for 5 minutes". By the way, it is not written anywhere that you have to pay for remote administration for their mobile application. If they can't do anything for me, then there will certainly be another entrepreneur who does not use this sentence.

We have tried enough of the application and I must say of all the free is not it. Especially if you want to help with both the setup and normal operating matters (we have the sports ground-now interrupted) so you have no one to turn to. Kasamax are the pros who advised me to set up the product and other things like suspending eet. That was important, so this company is a benefit for me, I recommend.