KupŽidle.cz

I ordered a garden couch that came cracked from behind. I immediately complained and since then I do not recommend the "dead beetle" Shop, in case of problems with you turn your back on you.

The gaming chair I ordered is superb in all respects, BUT ... I strongly recommend focusing on training the staff at the infoline, checking the "information provided about the shipment" (there is information about the agreement to change the delivery date, which looks like were from the customer, although no agreement was reached) and verify the quality of the courier service "FOFR". The young lady at the infoline is pleasant, but completely incompetent (when I asked about the order (according to email reports, they woke up in the warehouse 3 days after the order, stating that they will remove the goods within the next 2 days). without even seeing my chair. After another telephone urgency of the infoline, the lady told me that they would not have time to process the order and would arrive in another 2-5 days (ok, in the meantime, it was the weekend). The next day (Thursday; 4th working day after ordering) a message came from the FOFR courier (they should think about the suitability of the name - I would suggest renaming it "Snail or Sloth") that he will deliver the package to me. I immediately called the driver's number, who told me that the text message was invalid, because he would charge the Prague district and not to my address in České Budějovice, and he also said that he did not have the correct driver number and it must be a "paperwork" error. . On the fifth working day from the order and the call from KupŽidle.cz (from the information given to me by the lady at the infoline, it was more than clear that the communication between the seller and the courier service scrubs, if any) received another SMS with the message "We will take your package ". Calling the number again ... the courier answered my question that he was actually delivering the package and that he would bring it between 11 am and 1 pm (clearly ... who probably goes to work on Friday). When asked about a replacement delivery date, he replied that on Monday at the same time .... in short, ideal. Paid 2.5 days of vacation completely to the go !!!! The stars are ONLY for the quality of the chair. Service and communication is not close to the award of the first star.