Lázně Mšené, a.s.

Three spa circuits for pedestrians. Good restaurant. Nice trip for the whole family.

I received my stay in the spa as a gift and I was very satisfied in all respects. Pleasant and professional staff, a large selection of treatments, comfortable accommodation in Villa Kyselka, a rich selection of food and I must definitely mention the beautifully maintained spa park and the possibility of trips around. If you want to relax and spend your stay in a quiet environment, I can only recommend?

There is peace and quiet in Lázně Mšené. I always have a great rest and a break. No luxury, but clean and nice staff, perfect massages, mountains of food. In old spa houses and with good Czech cuisine, it's a caress like a holiday with grandma :)

Quiet place, pleasant and smiling staff in the cafe

Three days of unfulfilled wishes If you come here during your stay from the insurance company, then it's probably fine. If you are planning to go on holiday here for your own money, you better look elsewhere. The quality of the service does not correspond to the prices and nothing but disappointment awaits you. On the internet, Lázně mšené offers a rich selection of three-day tours, one of which we decided to take. We paid extra for an extra day, which we regret a bit in retrospect. (If it weren't for the nice weather, we packed up and left the next day.) AREA - Upon arrival we were pleasantly surprised by the environment, which at first glance looks very nice, but on the second, third and last you can see that the spa and the area have the best years behind them and would like to invest in renovations. After the corona, however, it can probably be excused if it was the only minus. RECEPTION - A very unpleasant and unprofessional meeting was waiting for us at the first meeting with the staff, the lady at the reception already wanted to have us by the throat and did not take back even the papers she asked for from us. When I carried it to her so that they would not roll with our personal data freely available at the reception, she barely reacted. ACCOMMODATION - We had paid a better room (allegedly three stars), we were pushed to Villa Blaník at the end of the complex, the room is very dark (can be seen in the photo, photographed on a sunny day), most of the furniture is very peeling. Clean only to the eye, the tables and the whole bathroom are wiped with a dirty cloth, on the tiles we found tufts of brothel, foreign hair and dead mosquitoes, mold on the faucet. For three nights, they leave a bottle of shampoo for two people, which you can barely wash once. The board from the toilet travels. For three nights, the maid took away a maximum of basket (room price 1650 CZK / night). The beds were clean. CAFE - We wanted to give ourselves something good to improve our mood… the staff again without interest, the drink hits the unbeaten table with glued hair and does not bother to clean it. On the table, a plastic torn tablecloth probably from the last century - interest only appears when a person has to pay. FOOD - Paid: breakfast-lunch-dinner. We started with a "dinner buffet" and hoped that at least the food would match the price of the trip - how naive! You stand in line for a meal in a glued-in dining room, manure worse than in the school canteen is thrown to you by a chef, and flies fly happily on uncovered pastries. After a few minutes of eating, the ladies, who collect plates, start driving, and if you sit in the dining room for more than 20 minutes, they will impatiently cross your back so that they can throw you out. BREAKFAST is the best meal of the day, again a buffet. There is not enough space, you are sitting with strangers at the table, or you have to wait for a place with a plate in your hand. The tray will not be available here, so if you don't fit on a small plate, we will have to stand in line again. For patients with musculoskeletal problems horror. PROCEDURES - I can't blame anything here, although it was no glory. I was not thrilled, due to the number of visitors, it is not possible to have a private lounge for baths, massages, etc., it is necessary to take into account that you will hear other clients behind the wall / plinth during the procedures. The priority in those spas are healing procedures, not peace and classic wellness. You have to arrange everything in advance, there are usually no other procedures available on site. Upon arrival, you will receive, as in other spas, a schedule of which procedure you have. We came here to relax, but on Saturday we unfortunately had procedures for 7:30 massage, 8:00 bath and at 8:30 breakfast starts, which ends at 9:15, so we had a nice chase… Very nice were the girls on depilation and manicure, which we paid separately. We must also praise the 20-minute massage and the young masseuse. On the contrary, the lady forgot about us on the wraps and, despite a loud beep announcing the end of the procedure, she remembered herself in the hallway with her colleague. MORE IN PHOTOS, the rest of the review did not fit into the allowed characters on Google.

The whole area is beautifully maintained and accessible to people with visual impairments. The pleasant experience was complemented by helpful staff, who explained to us at the beginning of the stay where we could find and passed information about our needs to the spa. The procedures themselves took place in a relaxed and we can say to some extent family environment. The staff was happy to help us with the transition between the individual procedures. In addition, we took the time to play checkers in the park, walk through the park, and read a book in Braille on the bench. The food was delicious and its composition allowed you to choose what you like. We will be happy to return here Josef and Táňa Polnar

I would compare Lázně to a low-cost airline (only for stays paid by the insurance company), but the prices artificially increased for self-payers do not correspond at all to the quality of services. In the room in the Slovanka house, a nice cobweb greeted us right upon arrival. For acquaintances who had a longer stay, the cleaning lady even brought a cloth to wipe the dust off the room. So don't expect any service. I would rate the food in the restaurant as a better average, but again, when ordering from the menu, the price does not correspond to the quality and the feeling from the food rather none. A semi-dried salad with the beginning of mold landed on the table with the tortilla as a side dish and garnish. Many older guests probably wouldn't notice it at all, but no one wants to eat spoiled food!

Fully paid treatment stay with cannabis. For that money, I would expect more procedures and more comfort. He no longer knows how to further withdraw money from the customer, so the new stay no longer includes full board, but only half board! With the possibility to pay extra lunch for 190CZK ?? When the menu for lunch guests costs 165CZK. Food was one of the better things about the stay. Otherwise, a few short procedures in the morning for 20 minutes and then you have nothing to do for the rest of the day. The stay is practically for 3 days (not 5). The equipment inside would like to be modernized, sometimes it seems that time has stopped here. The rooms are definitely not as comfortable as they boast. A completely ordinary small room where everything can be heard. They have signs everywhere on how to save and not waste water, heating, electricity, etc. - it's quite embarrassing, as if you were the only one affected by the crisis in Ukraine. The only positive thing about the stay is quite peace everywhere, beautiful nature with a park nearby, which someone has to take care of carefully. And also nice individual buildings and chapels.