LOLA NOVÁČEK, s.r.o. - zámečnictví, kovovýroba, kontejnery, umělecké kovářství - Grygovská 258

If the Svoboda expert is still working in the company, you better avoid this position. He himself evaluates whether the contract makes sense for the company or not, even if he is only an employee. He will make an appointment with you and he will not come without an apology. After the urgency on your part, he will send an employee who is supposed to have it on the way home, casually aim the construction at + - 2 cm and they will call. Of course, no one answered for 3 days, so you're calling back. Master Svoboda will say that he will send a price offer by evening, you are waiting 2 days and still nothing. You call him and he tells him that he has already sent it, so put the e-mail in order, because he definitely sent it, the fact that he made two solutions to the e-mail also happens so that you choose and send the e-mail again. You wait another 5 hours and still nothing. So you call the executive, who is the only one who can deal with customers (you learn that someone has already complained to Mr. Svoboda like this), an email passes and, of course, Mr. Svoboda did not send any email. After this complaint, Mr. Svoboda has already found the keyboard, but since you complained about it, he will only ask in the e-mail what solution he should value (although, according to him, he did both a few hours ago and sent it a long time ago). And two days later, even though he said the next day, the final price offer would be three times higher than the much larger company (which referred to Lola Nováček due to the size of the contract and logistical convenience). Summary - 14 days of time dedicated to this company with a triple price (all prices shot from the side with a 300% increase) and on your side spent 20 minutes on the phone.