LuckyNet s.r.o.

How about doing something for which you want money at least a little well? You should pay him for having someone use your "internet".

LuckyNet has never been more. As long as you pay, everything is fine, but do not be god when you want to give notice. They want to communicate only in writing, not by e-mail. So I sent the testimonial as advised. At the office on the day they were supposed to be, the postman did not catch anyone, so the shipment was stored at the post office. After two my calls and 14 days after sending, no one has picked up the shipment. Another call and the question of when and how they are going to deal with it and that I need to terminate the contract at a certain date is told that she does not know exactly what the terms are, and that they will deal with it for another month or so. It took me a long time. I give them a week and call again. They do not want a personal appointment. So I'll see when it's done.

Nenenenenenenen. This company intentionally slows down the Internet so that 1 day of use was the highest signal of 57MB / s and range of about 60 meters. After 3 months the speed is 14MB / s and the range is about 20 meters. Do not even try to call them because they are uncomfortable and there is a babe who doesn't even know how it works. The wireless connection keeps falling and fluctuating a lot. Upload is about 4MB / s :(. In addition, it has recently become impossible to communicate with the server. Třebotovice České Budějovice 2. the most powerful internet offered.

We have been customers for over ten years. Initially slower internet with frequent outages, but later very fast and stable. We haven't had any major communication or service issues yet. So satisfaction.

After we had big problems with this company, both in connection and communication and willingness, I must praise that after replacing the antenna, the Internet has improved, except for occasional but tolerable outages of the Internet. Unfortunately, after about half a year the company has deteriorated again in terms of connection quality, the internet sometimes crashes sometimes 10 times a day, sometimes, for example as we have a signal today but there is no internet access not to say.

If you want to save a lot of problems, you should avoid this company. Connection very unstable, constant outages (Skype connects to problems when connecting to Skype). I'm not saying there was no effort to solve the problems, but they were solved for example by adding a repeater for $ 1,500 instead of checking if there was a problem in the router. Then, when the repeater did not help, they bought the new router by themselves, but the connection quality did not improve. And the best is ultimately their approach when giving testimony. When asked whether she is at home for 1 month under the general terms or 3 under the contract, Mrs. Managing Director refused to comment on a telephone conversation with the condition that she can not read the terms and conditions. They do not respond to emails or react again to read the general business terms. The denunciation was filed on September 4, 2018, and I still have no confirmation from them, when and when the testimony runs, and if there was an overpayment. If the transmitter was personally handed over (otherwise we would have to pay for his removal) to ask how it is, Miss Clerk told me that he can not tell me any information. She wrote queries, and the lady called me. And how do you think it has come to an end ... After giving a testimony, they no longer want to talk to you and do not respond to emails. But let's just write it down with them. Update: And how did LuckyNet work? Only after sending a complaint to DTest on January 31, 2019 we received a registered letter saying that the notice ended on October 4, 2018, and that it was refunding the service charge. Still, they did not forgive the discount for a discount that we were supposed to get at the technical departure sometime in July 2018. And according to the letter they require communication only in written form, so you probably do not try to communicate by e-mail, you will not get the answer anyway. We're finally out of them.

Absolutely the worst company in terms of services and communication. The Internet is still falling out, when installing the antenna in Suchý Vrbné promised optical connection within three months. They didn't reply to the e-mail why it wasn't even after two years. Today, the blackout again for four hours and no info. The info puts 1 out of 100 down and it's too late. They are deceiving in the general conditions, among other things, about where to find the notice form. Of course they lie, they don't have any. So tomorrow I send them a data box, which is valid and easier than by mail. Internet slow, no communication, so I look forward to them throw the antenna from the house on the street and then take it if they want to do delays. As soon as they came, they would fall out quickly. Otherwise, due to outage today, I had time to go through reviews and on all sites is perhaps the only good and all still know that it was written by the owners. Otherwise a disaster.

There were no problems with the connection, in case of a technician failure he arrived immediately the next day. The other side of the company, however, is communication - as has already been mentioned here in several reviews, if you require the company to terminate the contract, prepare your nerves. So that a banal thing, such as the confirmation of the termination of a contract, lasts three months, a number of e-mails and phone calls, you just can't see ...