Maddeo

A terrible company that does not fulfill its obligations to customers at all. On April 8, 2015, this company signed a contract with our SBD Rakovník for the supply of meters, heat and water with a remote deduction and services for 10 years. On August 30, 2018, however, she terminated the contract without giving a reason. Let me find someone else ... The reason for terminating the contract is probably Mr. Myšák's inability to solve the situation and confront it. The real reason will probably be the radio modules on the water meters or the temperature sensors on the walls, which often fall out. This is not caused by anything other than a misconfiguration. It is necessary to enter information about the so-called hopcount and the channel on which they are to broadcast into these elements. This is something prescribed by the manufacturer of these elements, the company Softlink from Kralup nad Vltavou. Unfortunately, this is extra work and so the management decided that nothing would be set. For this reason, there is a so-called network congestion, frequent outages and many times higher battery discharge. Let's stop at the topic of the battery. I know that we were promised that both the radio modules on the Maddalena water meters (Maddeo) and the temperature sensors would last 10 years. Unfortunately, that is a lie. The manufacturer, Softlink, has been designing the entire system for just 5 years. Then everything but the spine needs to be replaced. By incorrectly configuring the elements, the service life is shortened to approx. 3-4 years.