Miroluk s.r.o.- original and compatible toners for printers - Klatovská tř. 16

Reluctant service, one of the worst stores in the area. I bought them a whole set of microlow cartridges in my Pixma 10 printer, when I came back for more refills, assured me that they're not going to have any future. The service could not be acted on, but rather tried to discourage me from going back there.

The effort to satisfy the customer absolutely zero. I have never met such unresponsive behavior. Due to competition in the field of toners I do not see the only reason to shop in this e-shop.

They willingly advised me to choose a suitable cartridge for my printer. I received the goods the next day. More such e-shops!

Super quality, after calling I received advice on exactly what to order and delivery the next day after completing the order. So great for me

I do not recommend !!! Poor quality toners - they destroyed my printer, I had to change them 4 times and still did not want to return the money, the behavior towards the customer was also terrible. Quality as an order from aliexpress

Fast delivery. I needed advice on choosing a cartridge for my printer. Mr. Mošna willingly advised and explained everything to me. I can recommend the company!

Bad business. Long delivery times, problematic communication. I don't know how long the toner is, I received the toner according to the date of manufacture seven years old, I waited for it for a month. The desperate communication, the promised exchange of goods did not take place, only promises, delays and excuses, very frivolous actions. Definitely not recommended. Edit, owner response: Originally, I did not want to list the whole problem with this business, but after a bunch of lies and half-truths, which the owner reacted here, I consider it appropriate. 1) First of all, there was no complaint at all, even though the toner was old data, so I did not complain about it. 2) The delivery time (month) was so long that the printer left me before the toner came home. Since it was an original toner, where the price is not small, I tried to negotiate a toner return by phone. Mr. Mosna told me that a return was not possible, but he offered to replace the toner with another one, compatible with my new printer, if the toner is unpacked and unused. In addition, he was very willing to assure me that I didn't have to hurry to choose a new printer, that I would definitely change my toner within six months. This phone call was made between us 5 days before the toner was shipped. 3) After sending the toner, the same toner returned to me in 6 weeks on the grounds that I sent it late. 4) Of course, Mr. Mošna knows all this, but he is able to write here that "the toner was returned because it was not tested" and that "he believes that it prints on me without any problems," although he knows that it is useless to me. I think this accurately describes the way the business communicates.

If you believe that printing strings have other properties in addition to color, depending on the material from which they are made, then you will be misled in this store. The effort of local "experts" to satisfy the customer is absolutely zero. Since I did not find a way to respond to my review, I will respond as follows. If an ignorant person comes to your shop with a box from a PLA + printing string to buy a string of the same designation as a gift and you start to lie to them that PLA and PLA + are the same (because you do not have the same string in the offer) and , which, as I was gifted when trying to find it, consists only in exchange for another color, so in my opinion only two rational conclusions can be drawn. One is your absolute ignorance of the assortment you are offering, which you are trying to cover up with lies and arrogant behavior. And the second option is to lie for a one-time gain.