Mobile Planetarium.
2/5
★
based on 2 reviews
Contact Mobile Planetarium.
| Address : | Korunní 272/64, 120 00 Vinohrady, Czechia |
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| Phone : | 📞 +77777 | ||||||||||||||
| Website : | http://www.mobilniplanetarium.cz/ | ||||||||||||||
| Opening hours : |
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| City : | Vinohrady |
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louis mahdi on Google
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Bára Čížkovská on Google
★ ★ ★ ★ ★ Rozhodně nedoporučuji. Naprosto katastrofální způsob jednání. Na 5.5.2022 jsme měli do naší školky objednané mobilní planetárium. Bohužel dle slov pana majitele na nás “ZAPOMNĚLI”! Nejprve se pan majitel snažil shodit vinu na nás, že nám nepřišel žádný e-mail s potvrzením objednávky. Když byl ujištěn, že e-mail jsme obdrželi, tak nenásledovala ani omluva, ani žádný rozumný způsob náhrady. Pan majitel jednal arogantně, situace mu byla “úplně jedno”. My jsme kvůli naprosté chybě této společnosti musely vysvětlovat 60 dětem a jejich rodičům tuto událost. Případně pro zájemce mohu doložit e-mailovou komunikaci s touto společností a poskytnout více informací, bohužel negativních. Pro příště bychom byly rády za omluvu a rozumnou kompenzaci.
 Definitely not recommended. Absolutely disastrous way of acting. On 5.5.2022 we had a mobile planetarium ordered for our kindergarten. Unfortunately, according to the owner, they "FORGOT" us! At first, the owner tried to blame us for not receiving an order confirmation email. When he was assured that we had received the e-mail, there was no apology or reasonable remedy. The owner acted arrogantly, the situation did not matter to him. Due to the complete mistake of this company, we had to explain this event to 60 children and their parents. Alternatively, for those interested, I can document the e-mail communication with this company and provide more information, unfortunately negative. For next time, we would like an apology and reasonable compensation.
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